FX II Digital Communications SystemGeneral Description for the Telephony EquipmentThe information in this publication is applicable to software releas
Intercom Button•Selects an intercom line•Initiates many of the features of the telephoneMessage Waiting Light•Tells you that there is a message for yo
E & M Tie Line Support (Extension Hunting)When an E and M tie line call rings at a station that the installer has disabled though programmingactio
Enhanced RingingThe enhanced ringing feature allows stations, relays, external pager, hunt groups, and DID lines tohave a versatile set of ringing cho
•Hunt Groups–configure hunt groups for enhanced ringing under Stations/StationHunting/Enhanced Ringing.•DID Blocks–configure DID blocks for enhanced r
Extended DTMF TonesThe installer can program the length of the DTMF tones associated with automatically or manuallydialed numbers on analog telephones
Feature RenumberingWhile the dialing codes for personal and group intercoms and for feature access are set by systemdefault, they are flexible, and th
Flexible Ringing Assignment of the External Paging InterfaceRefer to the discussion titled External Paging Interface.Flexible Station Numbering PlanRe
GGround Start Line BoardThe Impact FX supports eight-port, ground-start line boards. The product code for the board type isFXGST-08.To configure the b
HoldThis feature allows a user to temporarily disconnect from a current call yet retain it so that it can beretrieved. When users place a call on hold
Hold Recall InhibitUnder typical operating conditions, when a user places a call on hold at his or her telephone and failsto pick that call up within
Idle Line PreferenceWith idle line preference, a telephone automatically connects to an assigned outside line that is idleand arranged for this featur
Status Lights•Shows status of line when next to line button•Shows status of station when next to DSS button•Shows status of feature when next to progr
Bridged ConsoleYou can bridge Impact SCS DSS/BLF console models IB24X and IB48X to model 8324F, 8324S,8312S, and 8212S Impact SCS telephones. When you
Do Not Disturb (DND)You can dial a feature code (#01 by default) from your industry standard telephone and put thetelephone into a do not disturb (DND
Ringing Time-outYou can program the number of times that the system sends a ring signal to an industry–standardtelephone on a system wide basis.Ringin
Intercom NumberThe FX II provides both personal and group intercom support to the stations.Personal Intercom NumberThe system assigns a unique persona
The installer must map a telephone button for each personal intercom that is to appear and, ifdesired, map a status button for the user to switch betw
ISDN-PRI InterfaceIntegrated Services Digital Network (ISDN) provides integrated voice and data over a commontelephone company facility. There are two
Defining T1/PRI OperationT1/PRI is the digital two-way transmission of telecommunications over a single high-speed circuit.Up to 24 separate voice or
KKey/Hybrid ConfigurationEither key system or hybrid configuration is available with the FX II digital communications system.Whenever the installer as
Line Appearance, EnhancedWhen a telephone user selects a group intercom and dials a line group code to select a line or toretrieve a call from a park
Liquid Crystal Display MessagingA user can set standard and system supplied custom display messages by dialing a specific code atany telephone. When a
Using Impact TelephonesThe FX II accepts all Impact telephone models. The illustrations show their outline views anddimensions.8 – Understanding the T
NOTE: Be sure to notify users of this button change as it is different from information provided inthe user’s guides.Location Code 4 (Argentina and Ch
MManual ExclusionRefer to the discussion titled Privacy Release.Manual ResetThe system provides a button on the central processor unit circuit board f
Master Clearing the SystemWhen master clearing the system, the installer can set the parameters to one of three settings:Mode 1—Key-Like ModeAt defaul
Message WaitingA special feature access code allows a station user to control the message waiting (MW) light atother stations in the system. When the
The Dialing Properties dialog allows the installers to select one of the following manual modemconnection types:•Direct Connection—connects directly t
when they have finished their response. The button provides push-on/push-off operation onspeakerphones. Also refer to the discussion titled Handsfree
DSS/BLF Support (Network Station Monitor)Any station in a networked arrangement can direct station select (DSS) up to 30 remote networkstations. Any s
Programming for the Transfer To Voice Mail Networking FeatureThe VMMI programming software allows installers to program XVM32 in a station’s button ma
OOn-Hook DialingMultiline speakerphones and monitor telephones provide manual and/or automatic dialing while it’shandset is on-hook. An internal louds
mentioned. When the system is initially installed and programmed, or at any later time as needed,the installer can make the two passwords different to
Understanding the Telephone Features – 9General Description GCA40–2428212S,8212N,8201N,and IB24X8412S, 8412SJ8324S, 8324SJ8312S, and IB48X8412F, 8412F
Personal Intercom Number PreferenceWhen a telephone goes off-hook, the system automatically connects it to the personal intercomnumber assigned to the
Privacy ReleaseThe installer can assign a privacy button to a telephone. If a line has privacy release programmed forit, a user can press the privacy
Programming PortRefer to the discussion titled Database Programming (From The Main Station).Pulse/Tone SwitchableIf the installation site is in an are
Calling Line ID RestrictionUnder SYSTEM/NETWORKING/NETWORK PROPERTIES, select Calling Line IdRestriction to enable or disable the presentation of the
Release ButtonWhen a telephone is mapped with this button and a user presses it, the system discontinues thecurrent active operation and returns the s
Restricted Dialing Error ToneWhen you dial a toll-restricted number from your telephone, you will hear an intercom error tonefrequency with a continuo
Programming for Ring MonitoringUsing VMMI programming, installers can arrange for a monitored station to have a maximum offour monitoring stations (on
•A station that is ring monitoring other stations cannot be, in turn, ring monitored.•A voicemail port cannot be ring monitored.•There is no delay rin
SSave Button Dial StorageA user can dial digits and save them while on a call, which is useful should the distant party tell theuser of a number to ca
Programming for SCbus Interface SupportVMMI programming for the SCSA protocol includes support for the SCbus interface board and theSCbus ports.Board
10 – Understanding the Telephone FeaturesGCA40–242 General DescriptionCOMDIAL1234780#956QZ ABC DEFMNOWXYGHIPRSTUVOPERJKLTRNS/CNFHOLDTAPINTERCOMCOMDIAL
Secure Account Code DisplayThe system installer can activate the secure account code display that causes the LCD speakerphoneto display a S for each d
Silent Mode ButtonWhen a telephone is mapped with this button, the user can press it to turn off the ringer at his or herstation for the duration of t
SMDA Reports—Call Costing/Hold TimeThe installer can also choose between call costing reports and hold time display reports. The holdtime display feat
Station Camp-On, CallbackRefer to the discussion titled Camp-On With Automatic Callback.Station Class of ServiceThe installer can enable or disable a
Direct Ring Lines—The list of lines that directly ring at this hunt group when the system is not inthe night mode of operation. This list can contain
Longest Idle Station Hunting—Longest idle station hunting delivers a call to the station that hasbeen idle for the longest period of time since comple
The FX II supports a maximum of 32 hunt groups. Each hunt group can include the maximumnumber of stations that the system can support; however, due to
Tag DefinitionR Outgoing call terminated because of toll restriction, all line types.UOutgoing call terminated due to an unavailable number—R2 and PRI
A speed dial set is a group of 10 speed dial locations. The FX II allocates one speed dial set to eachtelephone as a default but can allocate up to 10
Subdued RingingWhen a station is busy on a call and another call comes to the same station, the ringing of the secondcall will automatically be subdue
Understanding the Telephone Features – 11General Description GCA40–2428012S, 8112S8101N,8112N8024S, 8124S,and IB64X4.64010.7509.0807.1308.9008.9003.73
LCD Digit Display InhibitInstallers can control on a class of service basis what is displayed during a speed dial operation at anLCD speakerphone with
You exit the log viewing mode either by pressing the Speaker button, pressing the hookswitch, orwaiting for the 15-second time-out.TT1 Digital Carrier
and each loss level represents an approximate 3 dB attenuation of the signal level from the previoussetting. Because digital transmission does not los
Recall to an originating station also occurs from unanswered parked calls, transferred calls, and callsthat are camped-on. Plus, unanswered calls (rin
calling where a remote extension is the same digits as an office or area code that installers need toenter in the restriction table. By entering nnn p
RNA or Busy TrackingIf the called station fails to answer or is busy, the caller can activate the Tracker Paging System bypressing the Track button on
The system manager level of programming allows the system administrator to use a programmingstation to select a Tracker base station and enable or dis
VVoice Mail Integration DigitsInstallers can choose the DTMF digits that the FX II sends to a voice mail system. A voice mailsystem uses these DTMF di
the A character as the disconnect digit. Since a caller cannot dial an A from a telephone. This featureeliminates callers from causing an accidental d
Programming the Volume Control RangeTo support the handset volume control, VMMI provides the following programming choices:•Conform the following tele
Using the Impression TelephonesThe FX II accepts all of the currently produced Impression telephones. The illustrations show theiroutline views and di
early as 12A without upgrading that software to the latest revision. With this enhancement, aninstaller can load a new version of VMMI programming any
Creating New Database FilesWith the 13A software release VMMI, when installers create a new database file, they may specifythe revision of the databas
IndexAAbandoned Hold Release, 53Access Denied, 53Account Code Button, 53Account Code Display and Display Time, 54Account Code Display, Secure, 136Acco
Cable Requirements, 39, 44Call Advance Timer, 141Call Announce, 68Call Costing, 57, 59, 68Call Forward, 69Call Metering, 57, 116Call Park, 72Call Pick
Distinctive Ringing, 106Distributed Hunting, 140Do Not Disturb, 86, 107DSS/BLF console, 28DSS/BLF Console, 87DTMF Receiver Card, 19DTMF Receivers, Res
Intercom Call Progress Tones, 110Intercom Hunt List, 110Intercom Inter-Digit Dialing, 110Intercom Number, 109Intercom Time-out, 110Interdigit Time, 82
Open Digit Dialing Mode, 55Operating Environment, 37, 42Operator Station, 124Option Circuit Cards, 19Originating Denied, 124Out-Dial Delay Time, 124Ov
Ring Frequency, 107Ring Patterns, 107Ringer Equivalence Number, 48Ringer Volume, 6Ringer Volume Off, 54Ringing Assignments, Flexible, 100Ringing on Bu
TAP, 148TAP Button, 7Telephone Features, 3Terminal Hunting, 140Test/Busy Button, 60Through Dialing, 148Toll Restriction, 149Toll Restriction Override,
Understanding the Telephone Features – 13General Description GCA40–2429.08"8.90"1.13"4.78"3.94"UNIS0292022S2122S2122X7.1308.9
This manual has been developed by Comdial Corporation (the “Company”) and isintended for the use of its customers and service personnel. The informati
GCA40–242.04 4/02printed in U.S.A.
Reviewing the HardwareUnderstanding the FX IIThe FX II consists of the following parts:•power supply assembly,•circuit board cage (or frame),• static
Comdial®strives to design the features in our communicationssystems to be fully interactive with one another. However, this is notalways possible, as
Understanding the Circuit BoardsThe FX II accepts up to eight circuit boards. Two of the board slots are dedicated to the CPU/Servicesboard and the Au
Defining the Line BoardsThe FX II accepts several different types of lines. In order to use these various lines, you must installthe correct line boar
Defining the Station BoardsThe FX II accepts digital and industry standard telephones. In order to use these different types oftelephones, you must in
Defining the Option Circuit CardsThe FX II’s Auxiliary circuit board accepts smaller circuit cards that mount directly onto the board.The available ci
Locating the BoardsThe FX II has an eight-board capacity. Install the boards in the locations shown in the illustrationbelow.20 – Reviewing the Hardwa
Understanding the Board ConfigurationPhysical vs.Logical boardlocationThe FX II uses two distinctions for station and line locations: the physicalloca
How the systemrenumberslogical portsThe automatic renumbering configuration, which renumbers the logical ports,begins at the bottom universal slot and
Mounting ConsiderationsComdial engineers have designed the FX II so that it can be either rack- or wall-mounted. Regardlessof how you mount the cabine
Using the Power SupplyWhat the powersupply doesThe FX II cabinet has its own power supply. The power supply provides operatingpower for the circuit bo
Using the Battery BackupWhat the batterybackup doesShould the AC power to the system be interrupted, the external battery assemblyprovides one hour of
ContentsIntroducing the FX II...1Using this Publication ...1Understanding t
26 – Reviewing the HardwareGCA40–242 General DescriptionRemove Cover Plateand Save ScrewsInsert Battery PowerConnector Through Openingand Orient Conne
Connecting the SystemConnecting the LinesHow to connectthe linesLine terminations to the line boards are through a 50-pin amphenol-typeconnector. The
How to protectthe lineconnectionsTransient voltage spikes, if induced onto CO or CENTREX lines, can travelthrough the cable and into the common equipm
Connecting the Bridged ConsoleInstallers can bridge DSS/BLF console models IB24X and IB48X to model 8324F, 8324S, 8312S, and8212S Impact telephones. W
Connecting the IST ModuleThe IST Module (product code IMIST–xx) consists of a circuit board with attached ribbon cable, anAC wall transformer assembly
Connecting the Paging Equipment,Music Sources, and Controlling RelaysThe CPU board provides a standard 6-position modular jack for interfacing externa
32 – Connecting the SystemGCA40–242 General Description(Front View of Jacks)(Front View of Jack)123456123456RELAY 1RELAY 2123456RELAY 3RELAY 4page.cdr
Connecting a Power Failure TelephoneEach line board provides one standard 6-position modular jack that interfaces an industry-standardtelephone for po
Connecting the Serial Data PortsThe CPU board provides two serial data ports and the FXINT-MAUX interface board providesanother four serial data ports
Knowing theFX II SpecificationsCapacities (System Maximums) for FXII-96 Software at 15C 175Account Codes: 1000Attendant Consoles:Telephone Attendant U
Using the Power Supply...24Using the Battery Backup ...25Connecting the System
Capacities—continuedModem: 1 internalData Speed 14,400 bps auto sensingPilot Number Extension 5999 at default dedicated to answering data callsPaging:
Dimensions (approximate):Width (inches): 19 (including brackets)Height (inches): 14Depth (inches): 14.25Weight (pounds): 36 (estimated with all cards)
Power RequirementsDomestic AC Power Supply: 87–130 VAC Single phase—all models3A maximum AC current220W300VAProduct CodesMain Cabinet: FXCBM-EX or FXC
Station Cable RequirementsType: #24 AWG minimum, 2-wire (1-pair) twisted, non-shieldedMaximum Length: With 20 AWG With 22 AWG With 24 AWGDigital Telep
Ringing CadencesDigital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between ringsDigital line Ring: 450 msec. on, 75 msec. off, 4 sec. between r
Modem: 1 internalData Speed 14,400 bps auto sensingPilot Number Extension 5999 at default dedicated to answering data callsPaging:External Paging Port
Dimensions (approximate):Width (inches): 19 (including brackets)Height (inches): 14Depth (inches): 14.25Weight (pounds): 36 (estimated with all cards)
Power RequirementsDomestic AC Power Supply: 87–130 VAC Single phase—all models3A maximum AC current220W300VABattery Back-up Reserve Powers: 1 Hour min
Station Cable RequirementsType: #24 AWG minimum, 2-wire (1-pair) twisted, non-shieldedMaximum Length: With 20 AWG With 22 AWG With 24 AWGDigital Telep
Ringing CadencesDigital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between ringsDigital line Ring: 450 msec. on, 75 msec. off, 4 sec. between r
Introducing the FX IIUsing this PublicationWhat thisbook doesThis General Description publication provides an overview of the FX II and itsfeatures. T
Federal Communications Commission (FCC)and Industry Canada (IC) Rules and RegulationsFCC Part 15 RF Emission InformationThis equipment contains incide
This equipment may not be used on coin service provided by the telephone company. Connection toparty lines is subject to state tariffs.Should the equi
Ringer Equivalence Number (REN)Helps determine the quantity of devices that may be connected to the telephone line and still have allof those devices
Users should ensure for their own protection that the electrical ground connections of the powerutility, telephone lines and internal metallic water p
Understanding the FeaturesFX II Features ListThis list details all of the features available on the FX II. Use it as a pre-installation check list.Und
52 – Understanding the FeaturesGCA40–242 General DescriptionoEnhanced Night ModeoEnhanced RingingoExclusive HoldoExecutive OverrideoExecutive Override
Defining the FeaturesThe following section defines all of the FX II features. Read through all of these definitions beforeprogramming the FX II to ens
Account codes may be from three to 16 digits in length as set by class of service programming. Thesystem will verify all digits. Also refer to the dis
Alternate AttendantRefer to the discussion titled Attendant Position.Answer ButtonWhen you map a telephone with this button, the user can press it to
Understanding the FX IISystemcomponentsThe FX II’s cabinet provides universal board slots that accept digital stationboards, industry-standard telepho
Compelled—In the compelled mode, the network sends an MF tone to the system to request a digit.This tone remains on until the system responds with an
Transmit Metering ModeAllows the installer to select the type of transmit metering that is in effect. Some locations allowboth inbound (DID) calls and
System ProgrammingMany of the parameters that are required to support E1/R2 lines in Argentina, as well as otherlocations, are applicable per network
CategoryThere are three categories to the current line programming Call Category selection: Maintenance,Metered, and Operator.Call CostingIf the toll
Serial Call ButtonWhen a caller wishes to speak to more than one person or department, the attendant uses this buttonto place the caller in a serial m
Automatic DialingRefer to the discussion titled Station Speed Dial.Automatic Hold—Intercom to Intercom/LineIf a user selects a second intercom number
Automatic Pause InsertionWhen the system stores a dialed number for later redial, it automatically stores a pause whenever theuser waits between digit
To completely program the automatic redial feature, the installer must enable the multiple automaticredial feature and adjust the following feature pa
Automatic Route SelectionAutomatic Route Selection (ARS) allows the system to automatically select the least costly linegroup available to a station t
You can program the system for any one of three different dial tones that you will hear wheneveryou enter the ARS access code. The ARS dial tone choic
Understanding theTelephone FeaturesUsing the Comdial TelephonesThe FX II supports many of Comdial’s proprietary telephones as well as industry-standar
•this relocation feature only applies to digital telephones,•users must ensure that the vacated port remains unused until they complete a relocation,•
BBackground Music (Two Selections)If the system includes an external music source, telephone users can turn background music on andoff at their statio
Button MappingRefer to the discussions titled, Full Button Programmability Of Features, Programmable ButtonFlexibility, and Square/Non Square Configur
Caller ID RNA—Ring–No–AnswerIf a station with assigned caller ID lines receives a call but does not answer, the system willautomatically archive the c
The installer must enable the call forwarding enhancement as a separate programming choice inaddition to class of service programming. Once the featur
At sites served by DID line blocks, installers must enable those lines for CFOS capability but theydo not associate the individual lines with specific
Second, use the STATION PROGRAMMING/OPTIONS 1/FORWARDING/DEFAULT TYPEmenu to select Itcm Forward to enable forwarding to an intercom number, and selec
Call Transfer—ScreenedScreened call transfer allows users to first announce and then transfer both line and intercom callsfrom one station to another
Camp-On—Call WaitingIf a user makes a call to a busy telephone, he or she can send a call waiting tone to the busytelephone and wait on line for an an
Central Processor Switched Data Port ConfigurationThe CPU board provides a dual in-line pin (DIP) switch that enhances installer convenience insetting
Impact Telephones•8024S—24 Line LCD Speakerphone•8124S—24 Line Speakerphone•8012S—12 Line LCD Speakerphone•8112S—12 Line Speakerphone•8112N—Multiline
Communications Card SupportThe communications card provides serial data ports for interfacing such items as open architectureinterface applications, P
Consoleless OperationThe system can operate with or without the use of an attendant console.Consultation HoldWhen the station user presses the transfe
DDatabase Program StorageInstallers can save and restore the FX II data base using the visual man machine interface (VMMI).They will find this feature
Arranging DIU Security GroupsInstallers can program up to eight security groups and assign them to a particular class of service.Stations that are in
•When a system default is programmed, all system parameters and timing are reset to the basicstart-up settings. Further, system-wide customized data s
Dial By NameThe Dial By Name feature allows users to employ any two-line display, LCD speakerphone and itsinteractive buttons to search through an ind
Installers must use SYSTEM/SPEED DIALS to build the dial by name list. They can place amaximum of seven alphanumeric characters in the name field and
Digital Wireless Telephone SupportThe FX II supports the operation of the Scout 900MX digital wireless telephone. The Scout 900MXis a full-featured pr
The system denies access, and routes a DISA call to a pre-programmed device such as a stationtelephone, or proprietary voice mail, under the condition
How DISA FunctionsUnderstanding the Features – 85General Description GCA40–242Caller DialsDISA NumberCaller Hears DISA Toneor DVA MessageIntercomStati
Understanding the Telephone FeaturesThe FX II supports the following telephone features on digital proprietary telephones. Some of thesefeatures are s
Direct Line Access by StationThrough program assignment, the system gives certain stations direct access to lines. The installer mustmap line buttons
Do Not Disturb (DND) InhibitThe installer can inhibit DND on a station class of service basis.Do Not Disturb (DND) OverrideThe installer can provide s
the DVA device by delivering them from the attendant’s station. The DVA interfaces with the FX IIthrough any of its unused digital telephone station p
Lines are associated with DVAs by “Line Pgm,” DVA voice option. For example, in the diagrambelow, lines 1, 2, and 3 are programmed for “voice option 1
Recall no answer messagesWhenever a station is dialed from a DISA line and is not answering, the system plays a recall noanswer message to the caller.
DVA/DISAYou can enhance the security of DISA by using the DVA. The FX II seizes the incoming call basedon the “DISA assignment” parameters, and the DV
DVA/Auto Attendant with Single Digit MenuThe DVA functions as an auto attendant, giving callers single-digit dialing options. The FX II seizesthe inco
DVA/TrackerThe DVA gives caller’s single digit dialing access to the Tracker paging system. The FX II seizesthe incoming call based upon the “DISA ass
Dynamic Save ButtonUnprogrammed buttons at multiline telephones are available for the user to dynamically save dialednumbers. To save a number, the us
E911 Caller ID Support for System StationsWith enhanced 911 (E911) service, the service provider’s equipment automatically routes 911 callsto the emer
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