DXP, DXP Plus, FXS, and FXTDigital Communications SystemSingle Line Proprietary TelephoneStation User’s GuideThis publication supports theImpact LCD S
Your Station’s ButtonsHold Button (HOLD)·Places a line or intercom call on hold.·Stores pauses in number sequences during programming.·If multiple hel
Volume Control (VOLUME UP or VOLUME DOWN)·Regulates the volume of the ringer.Single Line Proprietary Telephone Station User’s Guide 5GCA70-251 Getting
Your Station’s Display LightsNext to a fixed feature or programmable feature button:·Steady red = the feature is on.·Steady off = the feature is off.N
Answering CallsAnswering Outside CallsAcall thatrings on anoutside line soundslong, single-tone burstsand lights the linestatus light.·When you hear o
Holding CallsYoucan placeacall onholdandretrieve itlater. With aregularhold,you canpickuptheheld call atyour telephoneor another usercan pickthe call
Directed HoldThe installer can add a directed station hold feature to your telephone. With thisfeature,you canpick upthe heldcall thathasbeenonhold th
Call PickupThe Impact system offers two distinct methods to answer incoming calls that areringing at other stations.Group Call PickupThe installer oft
Night-Transferred Calls -Line AccessFrom Any StationThe system attendant can transfer incoming calls to a particular station or stationsfor off-hour r
Receiving Subdued Off-HookVoice Announcements (SOHVA)Handling an Incoming SOHVAThis feature allows an intercom caller to break into your call by makin
Making CallsMaking Outside CallsYou can manually dial a number over any telephone line you select. Or, if theinstaller assigned a prime line or the id
This User’s Guide is for the following system :DXP, DXPPlus, FXS and FXTDigital Communication Systems.This user’s guide applies to the following telep
Making Intercom CallsTherearetwomethods formakinganintercomcall. Onecausesthecalledtelephoneto ring (tone-first). The other causes your voice to sound
Camping On - Busy Station,Automatic CallbackIf you call another station and receive a busy signal or a Do Not Disturb tone, youcan press abutton that
Advanced Camping On OptionsCamping On - Idle Station, Automatic CallbackIf you call another station and hear ringing but receive no answer, you can pr
·To answer a call-waiting tone if you receive one while on acall,1. HEAR short tone burst in receiver.2. PLACE current call on hold, OR complete call
RedialingThe system temporarily saves the first 16 digits of the last manually dialed numberfor your redial use—if the last number you called is busy
Advanced Call HandlingWaiting For ALine (Queuing)If all the lines in a line group are busy, you can place your telephone in a queue toawait an idle li
ConferencingWhen using the DXPsystem, you can make conference calls that involve up to fiveparties, including you as the originating party, in any com
·To drop out of a conference call you initiated involvingoutside lines (creating an unsupervised conference),1. DIAL # (lines remain lighted and in us
Call ForwardingForwarding a CallYou canforwardthe calls thatnormally ring atyour telephone toanother telephone.To remind you that the system is forwar
·To cancel call forwarding,1. LIFT handset.2. DIAL#5. Your telephone immediately hangs up.Single Line Proprietary Telephone Station User’s Guide 23GCA
About This BookThis user’s guide serves as both an introduction for new speakerphone users and areference for experienced users.IntroductionThefirstch
Call Forward Outside System (CFOS)TheCallForwardOutsideSystem*(CFOS)featureallows youtoforwardincomingor transferred line calls to telephone numbers o
Call TransferringScreened Call TransfersYou can answer acallat your station and transferitto another telephone. If youfirstidentifythecaller tothepart
Other Call Transferring OptionsHot TransferA hot transfer is a type of screened transfer. This feature is useful for transferringcalls to people who n
·To do a quick unscreened transfer,1. ANSWER call.2. DIAL intercom number for transfer location.3. HANG UP.Call Transferring SummaryTransfer optionWha
Call ParkingParking a CallYou can place a call on hold in the system so that someone can answer the call fromany station that does not have a line app
·To re-park a park recall and restart the park timer,1. ANSWER/RETRIEVE call.2. PRESS INTERCOM AND DIAL S and park orbit code. (thesystem places the c
PagingYour system provides an all-call or a zone page feature that you access by dialingspecial codes. This arrangement sounds your voice announcement
Nonverbal MessagingLCD Message DeliveryYou can set system-supplied messages at your station to be received and displayedby a calling LCD speakerphone.
Dialing Code TableCharacter Dialing Code Character Dialing Code101 808202 909303 0004 04 space 12505 –15606 :29707LCD MESSAGE LIST(Write the attendant
LCD MESSAGE LIST(Write the attendant supplied messages here.)Dial Code Message101112131415161718192021222324252627282930Single Line Proprietary Teleph
NOTE: Throughout this book, all references to fixed buttons (keypad,DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; forexample
Message Waiting Light and MessagingIfthesysteminstallerdesignatesyourstationtohavemessage-waitoriginateability,you can turn on the message-waiting lig
ProgrammingSpeed Dial NumbersSpeeddialingisafeaturethatletsyoustoreanddialfrequentlycallednumbersusingoneortwobuttons. Youcanstorenumbersforspeeddiali
4. CHOOSE your speed dial route from the following list:•PRESS line button to select outside line,•DIAL 00 to select prime line or last line used,•DIA
Other Advanced FeaturesLine GroupsSome systems have telephone lines arranged into line groups that you may accessfor outside calling instead of select
Account CodesIf the installer has arranged your system for account code entry, your display mayprompt you to enter an account code after answering a c
Do Not Disturb ConditionThis feature keeps calls from ringing at your station and makes your station appearto be busy to intercom calls.·To enable DND
Tracker Paging SystemThe Tracker Paging System option allows you to send call back and parked callmessages to Tracker pagers assigned to station exten
·To use Tracker to transfer a call to a park orbit for retrievaland transmit the call’s park orbit code and caller IDinformation (if available),1. ANS
Volume ControlSetting Current Volume LevelThe volume control on your telephone is a multipurpose control you can use to setthe volume (loudness) of th
Muting Your Station (not available on 8101N)By using the MUTE button, you can block transmission of your voice to the distantparty. You can do this wh
Contents1 Getting Started ...1Setting Up Your Station ...1Your Station’s Buttons ...4Your Station’s Display Ligh
Automatic Set RelocationIf your installer has equipped your system with automatic set relocation, when youmove your telephone to a new location, the s
Feature Access CodesThis chart provides you with a Quick Reference Guide of the feature dialing codes.If you wish, you can detach these pages and keep
Feature Enable Code Disable CodeCall Park, Orbit 910-990INTERCOM +* +910 to 999Call Park, PickupINTERCOM +# +910 to 999Call Pickup, DirectedINTERCOM +
Feature Enable Code Disable CodeLine Groups 12-16INTERCOM +60 to 64Line Pick Up From Any Station,Zones 1-4INTERCOM +65 to 68Line Pick Up From Any Stat
Feature Enable Code Disable CodeSpeed Dial, StationKeypad1 , 2 , 3 , 4 ,5 , 6 , 7 , 8 , 9 ,or0.Speed Dial, System*100 to *599Speed Dial, ProgrammingIN
GlossaryAAccount CodeA group of numbers, up to 16 digits in length, entered by station users during incoming oroutgoing calls; the system uses account
BBlock ProgrammingTo eliminate the need to program each station individually, programmers can assign features orfunctions to groups of stations.Button
DData Interface Unit (DIU)This optional unit provides connections for your standard multiline digital telephone andIndustry Standard Telephone (IST) d
EE&M Tie LinesIn telephony, a separate pair of leads to your station which are used by system operators forsignaling and supervisory purposes.Excl
LCDLiquidcrystaldisplay; thealphanumericdisplayofseveralComdialDigitalTelephonemodels.Line GroupsProgrammersassemble andprogram outsidelines intodisti
4 Advanced Call Handling ...19Waiting For ALine (Queuing) ...19Conferencing ...20Call Forwarding ...22C
PrivacyLine feature, assigned by the programmer, to allow only one station to access a line at any time;no other station has access to the line unless
StationA single system telephone with an individual identity and feature set assigned by theprogrammer.Station Message Detail Accounting (SMDA)Station
Unsupervised ConferenceAfter a establishing a conference between two outside parties, the originator drops out leaving aline to line unsupervised conn
Feature Networking SupportThe table below shows all the features available on Set 15A. It identifies whethereach feature is for a local stand-alone sy
Feature NameTypeOriginating/Terminating/BothRemoteNetworkingSupportFeatureParametersProgram FeatureAux LineAcrossNetworkNodeAux Ring Local NodeBlock P
Feature NameTypeOriginating/Terminating/BothRemoteNetworkingSupportFeatureParametersProgram FeatureDirected Station Hold Both None Local Node/StationD
Feature NameTypeOriginating/Terminating/BothRemoteNetworkingSupportFeatureParametersProgram FeatureLCD Messaging Both None Local NodeLine Group Both N
Feature NameTypeOriginating/Terminating/BothRemoteNetworkingSupportFeatureParametersProgram FeatureRecord Both ComdialAcrossNetworkNode/StationRespons
Feature NameTypeOriginating/Terminating/BothRemoteNetworkingSupportFeatureParametersProgram FeatureSystem Manager Prog Both None LocalSystem Parameter
IndexAAccount Codesentering for incoming calls, 38entering for outgoing calls, 38forced verification of, 38All-Call Paging, 30Answering Callsintercom
Getting StartedWelcomeCongratulationsandthankyouforusingaComdialtelephone!Yourdigitalstationissupported by a communication system with hundreds of bui
Do Not Disturbenabling/disabling operation, 39function, 39Dynamic Save Button, 18EExclusive Hold, 8FFlash ButtonSee TAP ButtonForwarding Calls, 22Call
NNight Transfer of Ringing, 11PPagingall-call, 30codes, 30sending a Meet-Me page, 30sending a page, 30See Also Tracker Paging SystemParking Calls, 28h
VOLUME DOWN Buttonfunction, 42location, 5VOLUME UP Buttonfunction, 42location, 5ZZone Paging, 3066 Single Line Proprietary Telephone Station User’s Gu
This manual has been developed by Comdial Corpora-tion (the “Company”) and is intended for the use ofits customers and service personnel. The informat
GCA70-251.09 05/00Printed in U.S.A.
Positioning Your StationIf you are using an Impact 8201N SCS model, your telephone has an adjustablepedestal to allow you to select the most comfortab
Thevolumecontrolonyourtelephoneisamultipur-pose control you can use to set the volume(loudness) of the ringer, the speaker, and thehandset.·To set the
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