Impact FXT Digital Communications SystemGeneral DescriptionThe information in this publication is applicable for software revisions 14Aand later.GCA40
Mute Button—Keeps the person on the line or speakerphone from hearing your conversationProgrammable Buttons—Allow you to program your telephone for au
Executive OverrideThis feature allows the user of a station, upon encountering a busy signal at another station, to dial a specialcode that will overr
External Paging Interface (External Paging Port)The external paging port, available on the services circuit board, provides an interface for external
Feature RenumberingWhile the dialing codes for personal and group intercoms and for feature access are set by system default, theyare flexible, and th
Flexible Ringing Assignment Of The External Paging InterfaceRefer to the discussion titled, External Paging Interface.Flexible Station Numbering PlanR
HHandsfree Answer InhibitThe MUTE button on a multiline telephone will block all handsfree answerback response. This arrangementprevents a station use
Directed Station HoldThis feature allows station users to pick up the last call a user placed on hold at another station. In addition,this feature all
Hot TransferA hot screened call transfer allows users to first announce and then transfer both line and intercom calls fromone telephone to another in
Impact Telephone New Model SupportThe FXT supports the entire line of Impact SCS telephones and consoles.Impact SCS Large Screen SpeakerphoneThe Impac
Industry Standard Telephone SupportThe FXT supports a wide variety of features on industry standard (IST) telephones.Distinctive RingingAn industry–st
Ring PatternsInstaller can program the ringing pattern for either IST ring mode one or IST ring mode two. Mode onecauses a two-second ring phase while
2.3 Using Impact TelephonesThe FXT System accepts all Impact SCS telephones. The illustrations show their outline views and dimensions.General Descrip
Interactive Button SupportThe system supports three interactive buttons on LCD speakerphones. These buttons and their associatedexpanded display messa
The installer must map a telephone button for each personal intercom that is to appear and, if desired, map astatus button for the user to switch betw
ISDN–PRI InterfaceIntegrated Services Digital Network (ISDN) provides integrated voice and data over a common telephonecompany facility. There are two
Defining T1/PRI OperationT1/PRI is the digital two-way transmission of telecommunications over a single high-speed circuit. Up to 24separate voice or
KKey/Hybrid ConfigurationEither key system or hybrid configuration is available with the FXT digital communications system. Wheneverthe installer assi
Line Appearance, EnhancedWhen a telephone user selects a group intercom and dials a line group code to select a line or to retrieve a callfrom a park
Liquid Crystal Display MessagingA user can set standard and system supplied custom display messages by dialing a specific code at anytelephone. When a
Location Code 4 (Argentina and Chile)•Standard system default codes for all system features except:—transmission and receive levels set to meet local
Users cannot mark a line during a conference call or when they are DISA callers. When users mark a lineduring an active call, the system records the m
Message DepositThis messaging feature allows station users to call an LCD speakerphone and arrange for a message to be lefton its display. The message
2 – 6 General DescriptionGCA40–215 General Description8212S,8212N,8201N,and IB24X8412S, 8412F8324S, 8324F,8312S, and IB48X9.0656.3158.8198.8194.4423.2
Manual Modem ConnectInstallers can arrange for the system to have modem connection to a remote system without dialing anydigits. This manual modem con
MuteEach multiline telephone has a MUTE button that, when pressed by the user, will mute the handset transmitter(or internal microphone on speakerphon
OOn-Hook DialingMultiline speakerphones and monitor telephones provide manual and/or automatic dialing while it’s handset ison-hook. An internal louds
Password ProtectionNo one can enter a programming mode to reprogram the system without first entering a password. The systemprovides two different ent
Personal Intercom NumberRefer to the discussion titled Intercom Number.Personal Intercom Number PreferenceWhen a telephone goes off-hook, the system a
Printer InterfaceThe system makes a wide variety of printout records available through a serial data port provided by acommunications card. The instal
Programmable Button FlexibilityThe programmable buttons accommodate any combination of line appearances, features, speed dial numbersand other interco
QQuick TransferThe quick transfer feature allows users to perform an automatic screened or unscreened transfer of an incomingline call without pressin
Remote Programming And DiagnosticsInstallers can program the FXT system from a personal computer (PC) running the visual man machineinterface (VMMI) p
Ring Back On BusyWith this feature disabled, when someone calls another telephone and the calling party is busy on an outsideline, the caller hears a
General Description 2 – 7General Description GCA40–215QZ ABC DEFMNOWXYGHIPRSTUVOPERJKLTRNS/CNFHOLDTAPINTERCOMQZ ABC DEFMNOWXYGHIPRSTUVOPERJKLTRNS/CNFH
Saved Number RedialRefer to the paragraph titled Dynamic Save Button.Screened Call TransferRefer to the feature discussion titled, Call Transfer—Scree
Shift ButtonThe installer can button map a certain station to have a SHIFT button. If a telephone includes a SHIFT button,the user can press it to rea
SMDA Metering Pulse TotalsMetering Pulse is a method used in countries other than the United States to determine call duration andcost. Therefore, if
Square/Non-Square Configuration (Button Mapping)Refer to the discussion titled Programmable Button Flexibility, and Full Button Programmability of Fea
Station HuntingStation hunting provides a means of routing both intercom and outside calls through an installer-determinedgrouping of stations. This c
DID/DNIS Display for Station Hunt Groups: If station hunt group members need to differentiateincoming DID/DNIS calls, installers can take action to ca
Station Hunting OperationWhen a system station user makes an intercom call to the hunt group pilot extension, the system rings thefirst available stat
SMDR On Transferred CallsWhen a system user places a line call on hold, parks it, or transfers it to another station, and another systemuser then pick
Station NameThe installer can assign a display name and a full name to a station. A display name is composed of a maximumof seven characters and shows
Subdued Off-Hook Voice Announce (SOHVA)With the subdued off-hook voice announce (SOHVA) feature, a subdued announcement can be made from onestation to
2 – 8 General DescriptionGCA40–215 General Description8012S, 8112S8101N,8112N8024S, 8124S4.64010.7509.0807.1308.9008.9003.7311.0348.900CAJS077Impact T
Synchronized RingingWhen the installer enables synchronized ringing, the central office ringing pattern is tracked on external callsthat ring within t
Toll Restriction OverrideThe system provides a station class of service feature that allows stations with that class of service tooverride their toll
TT1 Digital Carrier Transmission Option (For Domestic U.S.A.Applications)The T1 digital carrier transmission option is a domestic U.S.A. option that a
Pad Level—Transmit, Receive (Gain AndAttenuation Settings For Line Transmit And Receive)This feature enhances the T1–E1 digital carrier transmission o
Time And DateThe time designation is in a 12-hour format. Time and date appear on the LCD speakerphone and theSMDA/SMDR record printout.Timed And Imme
Toll RestrictionWith the toll restriction feature, the system allows or denies outgoing line calls to selected users over selectedlines. Toll restrict
The installer enables this feature and assigns it to particular lines through line programming or stations throughclass of service programming using t
RNA Or Busy TrackingIf the called station fails to answer or is busy, the caller can activate the Tracker Paging System by pressingthe TRACK button on
Programming OptionsThere are three levels of programming associated with Tracker operation.The installer or installer performs the FXT System level us
VVoice Mail Integration DigitsInstallers can choose the DTMF digits that the FXT sends to a voice mail system. A voice mail system usesthese DTMF digi
2.4 Using The Impression TelephonesThe FXT System accepts all of the currently produced Impression telephones. The illustrations show their outlinevie
Voice Announce BlockingThis feature allows the user of multiline telephones to block voice announced intercom calls by dialing a specialcode or by pre
Opening Database FilesWhen opening a database file that is at a revision earlier than the current VMMI revision, VMMI will nolonger automatically tran
ZZone PagingThis feature arranges for stations to transmit and/or receive voice announcements to and from a particular groupof stations or to all stat
IndexAAbandoned Hold Release ...6–3Access Denied ...6–3Access Restriction ...6–60Access, Line Group ...6–61Acco
Call Announce Beeps ...6–18Call Costing ...6–9, 6–18Call Duration, Maximum ...6–64Call Forward...6–19Call Forwa
IIdle Line Preference ...6–52Idle Line Priority ...6–52Immediate Recall ...6–90Impact SCS Telephones ...2–1Impac
Multiple Redial...6–66Music Interface...6–66Music On Hold ...6–66Music Sources, Connecting ...4–6Music, Bac
Redial, Automatic...6–12Redial, Saved Number ...6–76Release Button ...6–73Reminder Alert ...6–73Remote Pro
System Status, Viewing ...6–87TT1 Digital Carrier ...6–88T1 Line Board ...3–3T1/PRI Line Board ...6–58TAP ...
2 – 10 General DescriptionGCA40–215 General Description9.08"8.90"1.13"4.78"3.94"UNIS0292022S2122S2122X7.1308.900cajs1092101NI
This manual has been developed by Comdial Corporation (the “Company”) and isintended for the use of its customers and service personnel. The informati
GCA40–215.02 05/00printed in U.S.A.
2.5 Using DigiTech TelephonesThe FXT System accepts all of the previously produced DigiTech telephones. The illustrations show their outlineviews and
2 – 12 General DescriptionGCA40–215 General Description8.625"6.451"7.658"8.625"4.983"4.069"1.112"1.251"2.887&q
Reviewing The Hardware3.1 Understanding The FXT SystemThe telephony element of the FXT System consists of the following parts:•power supply assembly,•
Comdial®strives to design the features in our communicationssystems to be fully interactive with one another. However, this is notalways possible, as
3.2 Understanding The Circuit BoardsThe FXT’s board frame and backplane accepts up to eight circuit boards. Two of the board slots are dedicated tothe
3.3 Defining The Line BoardsThe FXT System accepts several different types of lines. In order to use these various lines, you mustinstall the correct
3.4 Defining The Station BoardsThe FXT accepts digital and industry standard telephones. In order to use these different types of telephones, youmust
3.5 Defining The Option Circuit CardsThe FXT’s Auxiliary circuit board accepts smaller circuit cards that mount directly onto the board. Thearray of c
3.6 Locating The BoardsYou can install the FXT’s boards in the locations shown in the following illustration.3 – 6 General DescriptionGCA40–215 Genera
3.7 Understanding The Board ConfigurationPhysical vs.Logical boardlocationThe FXT uses two distinctions for station and line locations: the physical l
How thesystemrenumberslogical portsThe automatic renumbering configuration, which renumbers the logical ports, begins at thebottom universal slot and
3.8 Mounting ConsiderationsComdial engineers designed the FXT cabinet to match modern office equipment. Therefore it is notnecessary for installers to
3.9 Using The Power SupplyWhat thepower supplydoesThe FXT cabinet has its own power supply. The power supply provides operating power for thecircuit b
3.10 Using The Battery BackupWhat thebatterybackup doesShould the AC power to the system be interrupted, the external battery assembly provides 1.0hou
Contents1 Introducing The FXT System ...1–11.1 Using This Publication ...1–11.
3 – 12 General DescriptionGCA40–215 General DescriptionExternal Battery ConnectorExternal Battery Connector(For Upgraded External BatteryAssembly)batt
3.11 Expanding the FXT CapacityYou can expand the FXT by adding an internal expansion kit and by adding an expansion cabinet. Byadding an expansion ca
3 – 14 General DescriptionGCA40–215 General DescriptionExpansionBackplaneKitExpansion Backplane Location
General Description 3 – 15General Description GCA40–215Main CabinetMain Interface Option Card (FXOPT-SCM-1)Expansion CPU (FXCPU-n)Interface Board (FXI
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Connecting The System4.1 Connecting The LinesHow toconnect thelinesLine terminations to the line boards are through a 50-pin amphenol-type connector.
Protectingthe lineconnectionsTransient voltage spikes, if induced onto CO or CENTREX lines, can travel through the cableand into the common equipment.
General Description 4 – 3General Description GCA40–215Station Board 50-Pin ConnectorSnap a ferrite block around each station cable.Route the station c
4.3 Connecting The Bridged ConsoleInstallers can bridge DSS/BLF console models IB24X and IB48X to model 8324F, 8324S, 8312S, and 8212SImpact telephone
4.4 Connecting The IST ModuleThe IST Module (product code IMIST–xx) consists of a circuit board with attached ribbon cable, an ACwall transformer asse
4.5 Connecting The Paging Equipment,Music Sources, And Controlling Relays ...4–64.6 Connecting A Power Failure Telepho
4.5 Connecting The Paging Equipment,Music Sources, And Controlling RelaysThe CPU board provides a standard 6-position modular jack for interfacing ext
General Description 4 – 7General Description GCA40–215(Front View of Jack)123456External Paging Port = Pins 3 and 4Connect pins 3 and 4 to audio input
4.6 Connecting A Power Failure TelephoneEach line board provides one standard 6-position modular jack that interfaces an industry-standard telephone f
4.7 Connecting The Serial Data PortsThe CPU board provides two serial data ports. You can add as many as eight additional serial data portsby adding t
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FXT SpecificationsCapacities (System Maximums)Account Codes: 1000Attendant Consoles:Telephone Attendant: UnlimitedPersonal Computer Attendant 4(Total
Paging Zones or All Call 8Station Capacity Per Zone 192Park Orbits: 90 (with software revision 13A or later)Power Fail Circuits: 1 per line boardRingi
Dimensions (approximate)Width (inches): 12.5Height (inches): 24.5Depth (inches): 18.0Weight (pounds): 60 (with all telephony components)150 (all compo
PA PortOutput Level: 400 Millivolts peak-to-peak (typical speech)Output Impedance: Approximately 500 OhmsConnector: Modular jackPower RequirementsPowe
Station Cable RequirementsType: #24 AWG minimum, 2-wire (1-pair) twisted, non-shieldedMaximum Length: With 20 AWG With 22 AWG With 24 AWGDigital Telep
Introducing The FXT System1.1 Using This PublicationWhat thisbook doesThis General Description publication provides an overview of the FXT System and
Ringing CadencesDigital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between ringsDigital line Ring: 450 msec. on, 75 msec. off, 4 sec. between r
5.1 Federal Communications Commission (FCC)and Industry Canada (IC) Rules and RegulationsFCC Part 15 RF Emission InformationThis equipment contains in
that could affect the proper functioning of your equipment. If they do so, they will notify you in advance to giveyou an opportunity to maintain unint
Universal Service Order Code Connector (USOC Con) defines the FCC Part 68 approved telcoprovided connector, electrically and mechanically, required to
NOTICE: The ringer equivalence number (REN) assigned to each terminal device provides an indication of themaximum number of terminals allowed to be co
Understanding The Features6.1 FXT Features ListThis list details all of the features available on the FXT. Use it as a pre-installation checklist.Gene
6 – 2 General DescriptionGCA40–215 General Description•Enhanced Night Mode•Enhanced Ringing•Exclusive Hold•Executive Override•Executive Override Advis
6.2 Defining The FeaturesThe following section defines all of the FXT features. Read through all of these definitions beforeprogramming the FXT to ens
Account Codes With Positive VerificationStation users can assign account codes to specific calls. The system uses the account codes to identify calls
All-Call PagingRefer to the discussion titled Zone Paging.Allow Ringer Off (Ringer Volume Off)On some proprietary telephones, the user selects the rin
1.2 Understanding The FXT SystemSystemcomponentsThe FXT cabinet provides universal board slots that accept digital station boards,industry-standard te
Argentina National Network SupportE1/R2 functionality on the Argentia National Network is supported. Included are both new features andmodifications t
an idle state within a specific time period. If the network does not return the line to an idle state within theforce release time period, the system
System ProgrammingMany of the parameters that are required to support E1/R2 lines in Argentina, as well as other locations, areapplicable per network
Call CostingIf the toll free or collect call signaling is received by the communications system, the SMDA printoutsreport a cost equal to the route su
Test/Busy ButtonThis button provides the attendant a means to test the status of specific lines. Attendants can use this buttonto determine whether in
Automatic Hold—Line To IntercomIf a telephone user selects an intercom number while a line call is active, this feature causes the system toautomatica
Automatic RedialWith this feature, the system automatically redials a busy or unanswered outside call. Once the user activatesautomatic redial, the st
Wait For AnswerThe ARD Wait For Answer Feature sets the maximum time the system will wait for an answer signal oruser activity before it cancels the A
If a station does not have access, because of programmed restrictions, to a route that the ARS selects for it, thesystem denies the dialing and causes
Restrict ARS Hookflash (Automatic Route Selection, Hookflash Restriction)This feature enhances ARS response to hookflash action on an outside line whe
Understanding TheTelephone Features2.1 Using The Comdial TelephonesThe FXT System supports many of Comdial’s proprietary telephones as well as industr
Auxiliary Equipment Interface (Busy Lead Detection)One line port on every loop start line board will detect current flow on the line ahead of the comm
Battery Backup (Chassis, Cable, and Batteries)Battery back-up assemblies that include chassis, cable, and battery are available as optional kits (thro
CCall Announce With Handsfree Answer-backThe internal speaker at each full–featured multiline telephone provides call-announce capability over thepers
Call Forward—All Or PersonalStation users can forward the calls that normally ring at their telephones to another telephone for answering.They can for
Call Forward Outside SystemThe Call Forward Outside System (CFOS) feature allows the system to forward incoming or transferred linecalls or intercom c
immune from unauthorized or fraudulent access or use, or unaccounted-for access or use, and therefore Comdialdisclaims any and all liability, and make
Call Pick-Up DirectedA station user can dial a code and the intercom number of a ringing station to answer the call.Call Pick-Up GroupIf a call rings
After calling another station and encountering a busy signal or a ring with no answer, a user can camp on to thatstation, hang up, and wait to be call
Central Processor Switched Data Port ConfigurationThe CPU board provides a dual in-line pin (DIP) switch that enhances installer convenience in settin
Communications Card SupportThe communications card provides serial data ports for interfacing such items as open architecture interfaceapplications, P
•Impression Telephones2022S — 22-Line LCD Speakerphone2122S — 22-Line Speakerphone2122X — 22-Line Monitor Telephone2101N — Single-Line Proprietary Tel
Consoleless OperationThe system can operate with or without the use of an attendant console.Consultation HoldWhen the station user presses the transfe
DDatabase Program StorageInstallers can save and restore the FXT database using the visual man machine interface (VMMI). They willfind this feature us
Arranging DIU Security GroupsInstallers can program up to eight security groups and assign them to a particular class of service. Stationsthat are in
Delayed RingingRinging assignments are programmable. An installer can program a station to provide delayed ringing on somelines while providing direct
Dial Pulse Interdigit TimeYou can set the interdigit time between dial pulses when the system pulse–dials a number over a line. The FXTdefaults this t
Direct-in Lines (DIL)The direct-in lines (DIL) feature provides a line appearance at a dedicated button on one or more multilinetelephones. The instal
Direct Inward System Access (DISA)DISA is a FXT enhancement option that allows outside callers to directly call a station or access certain internalsy
How DISA FunctionsGeneral Description 6 – 33General Description GCA40–215Caller DialsDISA NumberCaller Hears DISA Toneor DVA MessageIntercomStation Ri
Direct Line Access By StationThrough program assignment, the system gives certain stations direct access to lines. The installer must mapline buttons
Do Not Disturb (DND)Users can set any multiline telephone to a do not disturb mode (DND) using the designated programmablebutton. The associated indic
2.2 Understanding The Telephone FeaturesThe FXT System supports the following features on digital proprietary telephones. Some of these features aresy
DSS Status ButtonWhen the installer assigns the personal intercom number of one telephone to appear at a button on anothertelephone, the button and it
single-digit translation locations. This allows callers to track the called party by pressing the appropriatesingle-digit button on their telephone wh
Recall no answer messagesWhenever a station is dialed from a DISA line and is not answering, the system plays a recall no answermessage to the caller.
DVA/DISAYou can enhance the security of DISA by using the DVA. The FXT seizes the incoming call based on the“DISA assignment” parameters, and the DVA
DVA/Auto Attendant with Single Digit MenuThe DVA functions as an auto attendant, giving callers single-digit dialing options. The FXT seizes theincomi
DVA/TrackerThe DVA gives caller’s single digit dialing access to the Tracker paging system. The FXT seizes theincoming call based upon the “DISA assig
Dynamic Save ButtonUnprogrammed buttons at multiline telephones are available for the user to dynamically save dialed numbers.To save a number, the us
Pad Level—Transmit, Receive(Gain And Attenuation Settings For Line Transmit And Receive)This feature enhances the T1–E1 digital carrier transmission o
End-to-End Signaling On IntercomAfter establishing an intercom call, the system can continue to send and receive dialing signals (DTMF tones)through t
Enhanced Ringing Days and Ringing ModesInstallers can program any day of the week for enhanced ringing. On a given day of the week that installersprog
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