Digital Wireless TelephoneSystem User’s Guide(For IMPACT 24 / 48 / 72 )Digital Communications SystemRScout900MXScout900MXS
13.Unplug this product from the wall outlet, remove the batteries, and take it to a qualifiedservice technician if you encounter any of the following
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This manual has been developed by Comdial Corporation (the “Company”) and is in-tended for the use of its customers and service personnel. The informa
Printed in U.S.A. GCA 70-308.0311/99
1.3.2 Reviewing The Technical SpecificationsGeneral SpecificationsFrequency Control: Crystal controlled transmissionModulation Minimum Shift Keying (M
1.4 Knowing Your Telephone’s FunctionsYour digital wireless telephone provides many versatile fea-tures for your use. The discussions that follow expl
•Talk Button–serves as an on/off hookswitch•TAP Button–retrieves last call placed on hold (when telephone is idle)–generates hookflash or recalls dial
1.4.2 Knowing The Base Unit•Antenna–allows the base unit to communicate with the handset•Charge LED–indicates that the installed handset battery pack
1.5 Interpreting The Low Battery Indication1.5.1 When You Are Not On A Call,When the battery pack in the handset is very low and needs tobe charged, y
Answering Calls2.1 Using Chapter TwoAnswer a call by pressing the function button for the ringingline. As a convenience, your system installer may ass
2.2 Answering Outside And Intercom CallsAn outside call is one that rings on a line while an intercom callis one that is made from one system telephon
2.3 Answering Calls At Monitored StationsYour system installer may arrange your telephone to have theintercom number of another telephone appearing at
This user guide is applicable for the following digital telephone system and telephone model:System Models:IMPACT 24 / 48 / 72Software:Software Revisi
2.4 Answering Night Transferred CallsThe system attendant can transfer incoming calls to a particularstation or stations for off-hour ringing. After t
2.5 Making A Call Pick-UpOften, the system installer arranges several telephones togetherin a user group. If your digital wireless telephone is so ar-
2.6 Responding To A SubduedOff-Hook Voice AnnouncementYour installer can arrange your telephone to receive a subduedoff-hook voice announcement (SOHVA
Making Calls3.1 Using Chapter ThreeWhen you wish to make a call, you can press the TALK buttonto make the handset active or select a line or the inter
3.2 Dialing AutomaticallyThis feature provides speed dialing using programmable but-tons where you have previously stored numbers. Since youusually st
To automatically dial a memory location number using theMEMO button,•lift handset and press TALK (if necessary),•press line button to select line or i
3.4 Redialing A Previously Dialed NumberIf the last number you have called is busy or is not answering,you can redial it. The system temporarily saves
3.5 Using Line GroupsSome systems have telephone lines arranged into line groupsand made available at each telephone for making outside calls.Your sys
3.6 Waiting For A Line (Queuing)If all the lines in a line group are busy, you can place your tele-phone in a queue to await an idle line. When you sh
3.7 Making Intercom CallsYou can dial an intercom extension manually from the dial pador automatically using a direct station select (DSS) button that
Contents1 Introducing The Digital Wireless Telephone 11.1 Using This Guide 11.2 Using Chapter One 21.3 Knowing Your Digital Wireless Telephone 21.3.1
(The following instructions assume a voice-first default setting.Any user can change a call to a tone signaling for that call sim-ply by pressing the
3.8 Camping On At A Busy StationAnd Waiting For An Automatic CallbackIf you call another station and receive a busy signal or a DoNot Disturb tone, yo
3.9 Camping On At A Busy StationAnd Waiting For An Answer(Call Waiting)If the telephone you have called is busy, you can send a call-waiting tone to t
3.10 Overriding A CallOr A Do Not Disturb ConditionAt Another Telephone(Executive Override)You can override a call in progress or a Do Not Disturb con
3.11 Making A Subdued Off-HookVoice Announcement(SOHVA)You can make a subdued voice announcement to another sta-tion that is off-hook and busy on a ca
Placing Calls On Hold4.1 Using Chapter FourYou can place calls on hold and pick them up a short time laterin several different ways. This chapter expl
4.2 Holding CallsYou can place a call on hold and pick it back up a short timelater. With a regular hold, either you can pick up the held callat your
To place a call on directed hold at another telephone,•while on line, press INTERCOM,•dial S 90,•dial extension number of telephone to receive held ca
4.3 Handling Hold RecallsAfter a call has been on hold for the period of time (set by theinstaller of your system), the system will cause a hold recal
4.4 Parking CallsYou can place a call on hold in the system so that it can be an-swered from any station that does not have line appearance forthe cal
3.10 Overriding A Call Or A Do Not DisturbCondition At Another Telephone(Executive Override) 273.11 Making a Subdued Off-HookVoice Announcement 284 Pl
4.5 Handling Park RecallsWhen a parked call “times out” of the system, it will return toyour telephone in the form of a park recall (you will hear sev
Transferring Calls5.1 Using Chapter FiveYou can transfer calls from your digital wireless telephone toanother system telephone in several ways. The in
5.2 Transferring ScreenedAnd Unscreened CallsYou can answer a call at your telephone and transfer it to an-other telephone in one of two ways. If you
Conferencing Calls6.1 Using Chapter SixWhen you join your digital wireless telephone together on acall with one or more system telephones, the arrange
6.2 Conferencing Telephones TogetherWhen your digital wireless telephone is joined together withseveral other telephones on the same call, the result
To continue conversation on remaining line after other outsidelines have dropped from conference,•press line button of remaining party.To retrieve lin
Using The OtherTelephone Features7.1 Using Chapter SevenThis chapter details features that enhance the basic operation ofyour digital wireless telepho
7.2 Blocking Voice Announced CallsWhen you operate your telephone using the optional headset,other system users can make voice announcements to youthr
7.3 Entering Account CodesIf the installer has arranged your telephone system for accountcode entry, your telephone display may prompt you to dial aco
7.13 Using Automatic Station Relocation 527.14 Using Toll Restriction Override 537.15 Using The Tracker Paging System 547.16 Using Your Digital Wirele
7.4 Forwarding CallsYou can forward calls that normally ring at your telephone.You can forward just your prime line and intercom calls or youcan forwa
7.5 Making A Call Non-Private (Privacy Release)It is often the case that telephones will share line appearancefor one or more lines. When one telephon
7.6 Monitoring A Conversation BetweenTwo Telephones(Service Observing)If your telephone provides the installer-programmed serviceobserving feature, yo
7.7 Muting Your TelephoneBy using the MUTE button, you can block transmission ofyour voice to the calling party. For example, if someone comesinto you
7.9 Sending A Paging AnnouncementThere are several ways to make a public announcement to all ora portion of your location. Your system might be arrang
To page through station speakers,•lift handset and press TALK (if necessary),•press intercom button (if necessary),•dial 87 for all call or dial 84–86
7.10 Setting A Do Not DisturbCondition At Your TelephoneThe do not disturb (DND) feature keeps calls from ringing atyour telephone and makes it appear
7.11 Setting The Volume ControlYour telephone has a push-button volume control. This is amultipurpose control that you can use to set the volume, orlo
7.13 Using Automatic Station RelocationIf your telephone system provides this feature, you can moveyour telephone to another digital station port and
7.14 Using Toll Restriction OverrideYou can override one station’s toll restriction assignments withyour own toll restriction assignments by dialing a
11 Troubleshooting Your Telephone 8111.1 Using Chapter Eleven 8111.2 Interpreting The Trouble Symptoms 8211.3 Making A Power Reset 83Index I1Quick Ref
7.15 Using The Tracker Paging SystemThe Tracker Paging System option allows you to send call backand parked call messages to Tracker pagers assigned t
To use Tracker to transfer a call to a park orbit for retrieval andtransmit the call’s park orbit code and caller ID information (ifavailable),•answer
7.16 Using Your Digital Wireless TelephoneWith A DSS/BLF ConsoleYour installer can assign a DSS/BLF console as a companion toyour digital wireless tel
Sending And ReceivingNon-Verbal Messages8.1 Using Chapter EightThis chapter details the several different methods that you canemploy to send and recei
8.2 Lighting The Message-Waiting LightIf the system installer designates your station as a central mes-sage desk or programs it to have message-wait o
8.3 Sending LCD MessagesYou can set system-supplied messages to be received or dis-played by a calling LCD speakerphone. These messages giveinformatio
8.4 Sending Response MessagesBy programming one or more RESPONSE MESSAGE but-tons at unused function buttons F1–F3 on your digital wirelesstelephone,
8.5 Using Assist Button MessagingIf you have preprogrammed an ASSIST button on your tele-phone, you can use it to send a message to your supervisor,as
8.6 Using Station-To-Station MessagingWhen you call another telephone and no one answers, you mayleave a reminder that you called. Do this by turning
Programming Your Telephone9.1 Using Chapter NineUse this chapter’s information to understand the various pro-gramming steps that you can take with you
Introducing TheDigital Wireless Telephone1.1 Using This GuideThis comprehensive user’s guide describes your digital wire-less telephone and tells you
9.2 Programming For Speed DialingSpeed dialing is a feature that lets you:•dial lengthy numbers using one or two buttons,•store intercom numbers of fr
Enter your stored numbers on these charts for future reference.Speed Dial NumberKey Pad Buttons Function Buttons1F12F23F34567890Speed Dial NumberHands
9.3 Storing Speed Dial NumbersTo store an outside number as a speed dial number, follow thedisplay prompts and proceed as follows:•lift handset and pr
9.4 Storing DSS NumbersTo store an intercom number as a DSS number,•lift handset and press TALK (if necessary),•press intercom button (if necessary),•
9.6 Storing The Feature CodesIf you find that you are using certain features often, you canprogram a feature’s dialing code at an unused function butt
Headset Button—allows you to receive voice announcementsand paging announcements while using the optional headset.Response Message Button—makes a non-
Installing The DigitalWireless Telephone10.1 Using Chapter TenThe digital wireless telephone is a proprietary multiline tele-phone that connects direc
10.2 Selecting The Installation LocationCAUTIONYour digital wireless telephone contains special purpose circuitrythat allows it to operate only when i
10.3 Connecting To The Station JackConnect one end of the supplied four-conductor line cord to theLINE JACK on the digital wireless telephone. Connect
1.2 Using Chapter OneThe sections in this introductory chapter help you become fa-miliar with your telephone’s controls and indicators. The re-maining
10.5 Installing The Battery Pack1. Place the battery pack onto the handset so that it slides eas-ily along the ridges.2. Slide the battery pack up ont
10.6 Charging the Handset’s Battery PackYou must fully charge the rechargeable nickel-cadmium batterypack before using your digital wireless telephone
10.7 Charging Extra Battery PacksThe digital wireless telephone’s base unit is equipped with aspare battery charger for charging an extra battery pack
Installing The Digital Wireless Telephone77
10.8 Cleaning The Battery ContactsTo maintain a good charge, it is important to clean all chargecontacts on the handset and base unit about once a mon
10.9 Attaching The Belt Clip To The HandsetSnap the tabs of the belt clip into all four notches on the sidesof the handset. Use the belt clip to attac
10.10 Testing the Coverage RangeYour digital wireless telephone will continue to operate effec-tively as you move some distance away from the base uni
TroubleshootingYour Telephone11.1 Using Chapter ElevenIf your digital wireless telephone is not operating properly, usethis chapter’s information to h
11.2 Interpreting The Trouble SymptomsShould your digital wireless telephone fail to operate properly,review the following list of symptoms and causes
* If you isolate improper operation to a defective batterypack, verify that the battery chargers are operating prop-erly. If the battery chargers are
1.3.1 Reviewing Important Safety InstructionsSince your digital wireless telephone has both an AC powersupply and batteries, you should read and under
AAccount Codes, Entering ...7.3Answering Calls ...2Answering Calls At Monitored Statio
DDialing Automatically ...3.2Dialing Manually ...3.3Dialing Mode, Switching Between Pu
LLine Groups, Using ...3.5Low Battery Indication, Interpreting ...1.5MMaking A Call Non-Private (Pr
RRedialing A Previously Dialed Number...3.4Reset, Making A Power ...11.3Responding To A Subdued Off-Hook
UUsing Line Groups ...3.5Using The Other Telephone Features ...7Using The Tracker Paging System .
This chart provides you with a quick reference guide of the fea-ture dialing codes. If you wish, you can detach this sheet andkeep it near your teleph
Feature Enable Code Disable CodeNight Answer, INTERCOM 80PagingZone 1 PagingZone 2 PagingZone 3 PagingAll-Call PagingMeet-Me PagingExternal PagingINTE
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