Comdial DXP Series Spécifications

,’ :DXPTraining ManualCOMDIAL

SectionPage NumberChapter Fourteen: Diagnostics...14-1.14.1 Introducing Diagnostics

DXP Correspondence ManualSys tern Programming5 10The system clock provides time and date information for display onTime and D&eILCD speakerphones

System ProgrammingDXP Correspondence Manual5.1 IIThe system timing menu allows you to change various system-wideSystem Timingtiming features. Refer to

Camp-On ToneA DXP user can camp onto a telephone when he or she calls a stationand gets a busy or ring-no-answer (internal calls only). If the calling

Pause TimeDuring speed dialing, it is sometimes necessary to have the systemdelay the sending of digits to give host system switching equipmenttime to

DXP Correspondence ManualSys tern ProgrammingInternal Interdigit DialingA timer starts running with the dialing of each digit during intercomnumber di

System ProgrammingDXP Correspondence ManualCamp-On/Automatic Call Back RingAfter you enable a call waiting tone (see section 6.9), use this .procedure

IST Flash TimeYou can program the timed length of the signal that results when auser of an industry-standard telephone presses and releases thetelepho

System Programming DXP Correspondence Manual5.12IThe items listed under the system parameters menu set the majority ofSystemthe operating limits for t

Automatic Route Selection (ARS Enable)Automatic route selection (ARS) permits the system to select theleast-costly line group that is available to a

System ProgrammingDXP Correspondence ManualMajor Alarm AlertingMajor alarm rings occur whenever a number of faults exceed a.programmed threshold. Star

IIIntroducing The DXPIntroducing The DXP. . . . . . . . ..L...~...l-l1.11.21.31.41.51.61.

Operator StationYou can designate the station that you want to ring when system usersdial the operator. Usually this station is an attendant position

System Programming DXP Correspondence ManualLine Disconnect Automatic Camp-OnIf a user at a current station selects a line that a previous station has

DXP Correspondence ManualSystem ProgrammingDefault Relocation ResponseWhen someone relocates a digital telephone from one station port toanother port,

5.13Paging ZonesIZone Programming(Zone Names, Transmit Stations, Receive Stations)Use this programming procedure to arrange stations to transmit andre

DXP Correspondence ManualSys tern ProgrammingRelaysExternal Paging Equipment ControlThe relays serve two different purposes: you can use them to contr

system ProgfanmingDXP Correspondence Manual514ChangePasswordYou can use this programming procedure to change the VDT programentry password for both th

DXP Correspondence ManualSys tern ProgrammingSystem Manager PasswordThe default system manager station entry code is as follows:.INTERCOM button, +k

System ProgrammingDXP Correspondence Manual5.15FeatureRenumberingDialing codes for user features are flexible so that you can renumberthem. You may ha

DXP Correspondence Manual System ProgrammingNOTE: The number block of 5024-5999 is unassigned at default.Use it for code renumbering.piimq.If a number

System Programming DXP Correspondence Manual5.16ProgrammingThe TIParameters5.17Major AlarmReportingWhen the system is using the Tl option, you can pro

1.10Using The Auxiliary Board and Add-On Cards ...1-14DTMF Tone Card ...

DXP Correspondence ManualSystem ProgrammingChapter FiveReviewQuestions1. What is the first item on the system programming menu andwhat is its function

12. At the default setting, all stations have the ability to SOHVAall other stations; true or false?13. How many system speed dials does the DXP provi

DXP Correspondence ManualSystem Programming23.You can renumber the DXP feature codes; true or false.24. Major alarm reporting is a Tl feature only; tr

DXP Correspondence ManualChapter Con tents16Station COS ProgrammingChapter Six: Station COS Programming. . . . ..*...

Chapter Con tentsDXP Correspondence Manual6.116.126.136.146.156.166.176.186.196.206.216.226.236.246.256.266.276.286.296.306.316.326.336.346.35DoNot Di

6.366.376.386.396.406.416.426.436.446.45Line-To-Line Transfer(Unsupervised Conference)...6-20Line-To-Line Connect Duration...

DXP Correspondence ManualStation Class Of ServiceL6Station COS Programming6.1In traducingStation COSProgrammingStation class of service programming

Station Class Of ServiceDXP Correspondence Manual6.2Account Codes6.3Automatic HoldAfter you have enabled the account code feature for the system, have

DXP Correspondence Manual Station Class Of Service6.4BackgroundMusic6.5Call Cost Display(Display Of Calls)~Music or other supplied audio information i

Station Class Of Service DXP Correspondence Manual6.6Call ForwardCall Forward Of All, Personal,Busy, or Ring-No Answer (RNA) CallsUse this procedure t

DXP Correspondence ManualIntroducing The DXPIntroducing The DXP1.1IThis book is part one of Comdial Corporation’s three-part DXPIntroducingCertificati

Call Forward, Default Forward Type(For Busy Or Ring-No Answer Calls)Use this procedure to arrange the call forward default scheme forindividual statio

6.7Cali Park6.8Call Pick-UpCall Park AccessAccess to call park enables the station user to place as many as ninecalls in park zones, or orbits, where

DXP Correspondence ManualStation Class Of Service6.9Use this procedure to provide a station with the ability to send a toneCall Waitingsignal to a bus

Station Class Of ServiceDXP Correspondence Manual6.10Camp-OnIProgrammingCamp-On Originate, Camp-On Receive (Camp-0/7/Gall Back)If a busy tone or a rin

DXP Correspondence ManualStation C/ass Of Service6.11Do Not DisturbProgrammingDo Not Disturb InhibitThis feature prevents a station from entering the

Station Class Of ServiceDXP Correspondence Manual6.14Idle LineIdle Line PreferenceProgrammingIWhen you enable this feature, a station automatically co

DXP Correspondence ManualStation Class Of Service6 17When you enable this feature at a station, its user can dial a code inMeet Me An&w conversati

Station Class Of ServiceDXP Correspondence ManualMusic6.26Or ToneOn Hold6.21Paging ReceiveWith this feature enabled, the system supplies music, tone b

DXP Correspondence Manual Station Class Of Service6.22Paging TransmitUse this procedure to give stations the ability to transmit voiceannouncements t

6.24Day RouteAccess/NightRoute AccessYou must use section 12.4 to build and assign automatic routeselection (ARS) route tables before the system can p

Introducing The DXPDXP Correspondence Manual1.2UsincThe following list details the purpose of each of the videos in this_ ----3 The series.Video Serie

DXP Correspondence ManualStation Class Of Service6.25Day RestrictionLeveVNightRestriction LevelUse restriction level programming (section 11.4) to cre

Station Class Of ServiceDXP Correspondence Manual6.26System SpeedDial Groups6.27Directed StationHold6.28Remote StationDisableThe system provides 500 s

DXP Correspondence Manual Station Class Of Service6.29When you enable this feature, the busy lamp field (BLF) light of anStationassociated direct-stat

6.30This feature provides station access to a line for call answeringLine Answerpurposes. You must turn on both line originate and line answer for ali

DXP Correspondence ManualStation Class Of Service6.32Periodic LineToneThis feature provides periodic warning tones to station users while1 they are bu

Station Class Of Service DXP Correspondence Manual6.35Use this procedure to give a station the ability to queue for an idle linein a line group. Refer

DXP Correspondence Manual Station Class Of Service6.38Internal /ST FlashIf industry-standard telephone users access an outside line using theline grou

Station Class Of Service DXP Correspondence Manual6.39Forced AccountCodesAfter you have enabled the account code feature for the system, haveset its p

6.42Handset VolumeOn ImpactTelephones6.43Restrict ARSHookflashYou can program the handset volume feature on Impact telephones tooffer the station use

6.44Quick Transfer6.45Enhanced LCDDisplayThe quick transfer feature allows users to perform an automaticscreened or unscreened transfer of an incomin

1.3IntroducingThe DXPHardwareThe DXP has a modular design with all of the system’s switchingcircuitry housed on printed-wire-boards that simply slide

Chapter SixReview1. The DXP provides 42 classes of service; true or false?Questions.2. At default, all of the classes of service have the same setting

12.You can program up to nine routes per automatic routeselection table; true or false?13. Including the “deny-all” and “allow-all” levels, there are

DXP Correspondence ManualChapter Con tentsi---T-iStation ProgrammingChapter Seven: Station Programming. . . . . . . . . . . . . . . . . . . . . . . .

1.147.157.167.177.187.197.207.217.227.237.247.257.267.277.287.297.307.317.327.337.347.357.367.377.38Flexible Ringing Assignments ...

DXP Correspondence ManualChapter Con tents7.39 Copy Model Programming ...7-22Block Progr

DXP Correspondence ManualStation ProgrammingL.7Station Programming7. IStation programming allows you to customize each telephone stationIn traducingto

Station ProgrammingDXP Correspondence Manual7.2PersonalIntercomNumber7.3Station Name7.4Class Of ServiceUse this programming procedure to change the st

7.5Speed Dial Sets7.6Idle Line Priority7.7Intercom HuntListA speed dial set is a group of 10 speed dial locations. The systemallocates three speed dia

Z8Use this procedure to add group intercom numbers to stations for theirGroup Intercomuse. Also refer to section 7.37 to map buttons for group interco

DXP Correspondence Manual Station Programming7.10Tone Or VoiceSignaling (ToneFirst)7.11Call AnnounceBeeps (CallAnnounce ToneBursts)Intercom calls are

Introducing The DXPDXP Correspondence Manual1.4The main cabinet (DXCBM) contains the main power supply and upIntroducingto 12 printed-wire-boards. The

Station ProgrammingDXP Correspondence Manualz12Defaulf ForwardTYPeUse this procedure to arrange the call forward default scheme forindividual station

7.13Forward RNARing Busy(Enhanced CallForwarding)7.14Flexible RingingAssignmentsThe call forward feature allows a station user to choose to receivesev

Day 1 RingUse this procedure to choose the line ports that you want to ring atstations during the day 1 ringing mode time period. Refer to theparagrap

Ring No-Answer Rings7.15PersonalizedRinging ToneThis procedure sets the amount of rings that sound at one station portbefore the call rolls over to ri

7.17This feature allows a station to enter an in-progress call in anServiceunannounced, muted mode to monitor the conversation. Use thisObservingproce

DXP Correspondence ManualStation Programming7.18Day ExceptionNumber/NightExceptionNumberException numbers allow stations to dial numbers that they are

Sfafion /JrogrammiflgDXP Correspondence Manual7.22Through Dialing(Thru-Dialing)7.23Single LinePropriefaryTelephone TAPButton7.24Ringing On Busy(Enhanc

7.25Allow Ringer Off(Ringer VolumeOff)On some proprietary telephones, the user selects the ringer volumelevel by pressing a rocker-type volume control

Station ProgrammingDXP Correspondence Manual7.26Disable a station port with this feature. Refer to Section 7.38 for theStation Disableprocedure for ma

DXP Correspondence ManualStation Programming7.28ProgrammingPort (DatabaseProgrammingStation)7.29Automatic VoiceMail Transfer OnBusyThis procedure assi

I.5Using The DXPModemThe space directly below the interface board (slot one) is reserved forthe DXP modem, DXMDM. The modem allows you to service andp

Station ProgrammingDXP Correspondence Manualz31AttendantPosition(Alternate,Ovetflow)7.32Extended DTMFDia/ingThe attendant position station provides in

DXP Correspondence Manual Station Programming7,33InteractiveButton Support(Softkeys Setup)The system provides support for interactive buttons on LCDsp

z34IST HoldConfirmation7.35Transfer RingCadenceIndustry-standard telephones sound a special hold confirmation tonewhen their users place calls on hold

DXP Correspondence Manual Station Programming7.36Ring Back OnBusyIn systems operating with software releases prior to 8.B, whensomeone calls another t

Station ProgrammingDXP Correspondence Manual7 37Button MappingIThe system assigns certain functions to each of the station buttons as adefault condit

7.38Telephone Types(Phone Types)This programming feature allows you to identify the particular type ofsystem telephone equipment that you or your inst

z39Copy ModelProgrammingBlock Programming, Class-Of-ServiceProgram some or all class-of-service categories to match the .programming of a model class-

Chapter SevenReview1. The DXP defaults all of the personal intercom numbers, andyou cannot change those numbers; true or false?QuestionsI2. You can p

10. What do call pickup groups do?11.If you have set a toll restriction on a certain area code, there isno way for any station to dial a number in tha

L8Line ProgrammingChapter Eight: Programming The Lines. ..m...,...8-I8.18.28.38.48.58.68.78.88.98.108.118.128.138.

Introducing The DXPDXP Correspondence Manual1.7IdentifyingThe MandatoryDXP BoardsThe card cage of the main cabinet has grooves on the top and bottomra

8.158.168.178.188.198.208.218.228.238.248.258.26Busy Lead Detection...8-10Disco

DXP Correspondence ManualLine ProgrammingL8Line Programming8. IThe DXP is capable of using several types of lines, and each line typeIntroducing Lineo

8.2Line Name8.3Line TypeYou can assign a name to a line. A name shows in the display of anLCD speakerphone as an identification aid. A valid name is c

E&M Tie LinesPorts three and four on each multipurpose board are the only ports thatsupport E and M tie lines. Tie lines are special circuits that

Line ProgrammingDXP Correspondence Manual8.4Take a line port out of service because of defect or other reason usingLine Disablethis prograrmning choic

8.6AutomaticPrivacy (PrivacyRelease)8.7SMDRAssign privacy release to a line so that a user can press the privacybutton on his or her telephone and cha

Line ProgrammingDXP Correspondence Manual8.9This feature enhances the DXPTl digital carrier transmission option,Padthe pad level programming feature

DXP Correspondence Manual Line Programming8.10Program the line port to match either a DTMF tone or a rotary (pulse)Dialing Modedialing line as supplie

Line Programming DXP Correspondence Manual8.11When a distant party abandons a hold condition and his or her stationAbandon Holddisconnects from the li

DXP Correspondence ManualLine ProgrammingToll8.13Groups8.14DTMF LevelYou must identify the individual lines that you do not want users toaccess when t

DXP Correspondence ManualIntroducing The DXPServices BoardThe second slot is reserved for the Services board (DXSRV). Theservices board houses all of

Line ProgrammingDXP Correspondence Manual8.15BusyLeadDetection8.16DisconnectSupervision8.17Caller ID ActiveWhen you enable this feature, the system ca

8.18Voice Mail ID8.19DISA and DISAVoice OptionsYou can assign an identification number to each line so that thevoicemail system can provide customized

Line ProgrammingDXP Correspondence Manual8.20Use this procedure to group similar type line ports together for dial-upLine Groupaccess. There are a max

8.22Direct InwardDialing (DID)supportThe DID line board (DXPCO-DD4 and DDS) allows incoming COcalls to reach internal DXP intercom extensions by direc

Line ProgrammingDXP Correspondence Manual8.23DID OptionsDID/DNIS Block NameChoose a 7-character name to associate with each DID/DNIS block.DID Control

Expected CO DigitsObtain a block of numbers for use from the CO. The DXP supports amaximum of 400 numbers (for example, 5551000 through555-l 399). You

Line ProgrammingDXP Correspondence ManualDID Alternate RoutingUse this procedure to select an attendant station to serve as an .alternate routing stat

DXP Correspondence ManualLine Programming8.24DID/DNISTranslationTablesWhen you initialize a translation table, you must first enter the stringof CO di

Line Programming DXP Correspondence Manual8.25DirectInwardSystem Access(DISA)Through the DISA programming routines, you can configure a systemto allow

DXP Correspondence Manual Line Programming8.26Enabling OrDisabling DISALinesUse the following programming instructions to enable or disableDISA capab

DXP Correspondence ManualContentsLContentsSectionPage NumberChapter One: Introducing The DXP. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introducing The DXPDXP Correspondence ManualRam CardThe random access memory, or RAM, card holds the memory.required to support the system’s software

Line Programming DXP Correspondence ManualChapter EightReview1. You can name a line with up to 20 alpha numeric characters;true or false?Questions.2.

DXP Correspondence ManualLine Programming10. DIDLDNIS will not support Delay Ring, Day 1 ring, or Day 2ring; true or false?11. DISA allows outside cal

Intercom NumbersChapter Nine: IntercomNumbers. ..‘...,..9-19.1Introducing Intercom Programming...

DXP Correspondence ManualIntercom ProgrammingIntercom Numbers9. IThe system provides a maximum of 600 intercom slots with 192 slotsIntroducingset up a

9.2ModifyingIntercomNumbersUse this programming procedure to modify intercom numbers andstation names. A display name is composed of a maximum of seve

A9.3.dding IntercomNumbers9.4RemovingIntercomNumbersUse the procedure to add intercom numbers or to add group intercomnumbers to stations for their us

9 5Use this procedure to renumber one intercom number or a block ofRenUmberi&intercom numbers. If you renumber an intercom number, be sure thatyou

DXP Correspondence ManualIntercom ProgrammingChapter NineReview1. At default, intercom number 5000 is designated for whatpurpose?Questions.2. The syst

DXP Correspondence ManualChapter Con tentsSMDABMDRChapter Ten: SMDAEMDR. . . . . . . . . . . ..‘...1

L10SMDNSMDR10.1IntroducingSMDALSMDRProgrammingThe system automatically provides an SMDA report whenever thecosted-call storage reaches 95 percent of c

1.8IdentifyingThe StationBoardsStation boards provide the interface for connecting the cables fromtelephone stations to the DXP. You can use a station

SMDAISMDR ProgrammingDXP Correspondence Manual10.2SMDNSMDRParametersDial Time LimitThe system does not cost dialing time when it records the time-of

DXP Correspondence ManualSMDALSMDR ProgrammingAccount Code (System Parameters)Account codes are used to identify calls by category, so that thesystem

SMDALSMDR ProgrammingDXP Correspondence ManualSMDA Attendant DeleteUse this programming feature to provide the system attendant with theability to del

DXP Correspondence ManualSMDALSMDR Programming10.3AutomaticReports (SMDA)Program the system to automatically provide call cost reports forprinting.-

Add, Remove, Display Account CodesUse this procedure to assign up to 1000 account codes (each up to 16digits in length-see Section 10.3.3). Alternate

DXP Correspondence ManualSMDABMDR Programming10.4EmergencyNumbers10.5AuthorizationCodeWhen the system requires an account code, a telephone user muste

SMDAISMDR Programming DXP Correspondence ManualChapter TenReview1. The DXP automatically provides an SMDA report wheneverthe costed-call storage reach

DXP Correspondence ManualSMDNSMDR Programming9. You can program a maximum ofDXP.account codes in the10.If you have programmed forced account codes for

DXP Correspondence ManualChapter Con tentsII 1Toll RestrictionChapter Eleven: Toll Restriction~...,...

DXP Correspondence Manual Toll Restriction ProgrammingToll RestrictionII.1IThe toll restriction/automatic route selection option is located on theIntr

Industry Standard Telephone BoardThe industry-standard station board provides support for .industry-standard telephones. Each board supports either 8

Toll Restriction PrOgrammingDXP Correspondence Manual11.2IThe restriction table sets up the test structure to determine whether aRestrictionparticula

DXP Correspondence ManualToll Restriction Programming11.3Toll Groups11.4RestrictedNumbersYou must assign to toll groups the individual lines that are

Toll Res friction PrOgmmningDXP Correspondence Manual11.5ExceptionNumbersException numbers allow stations to dial numbers that are notnormally allowed

DXP Correspondence ManualToll Res friction ProgrammingChapter Eleven1.ReviewAt default, the DXP has l-900 numbers as denied to allstations; true or fa

Aufomatic Route SelectionChapter Twelve: Automatic Route Selection. . . . . . . . ..*...12-112.112.212.312.412.512.6Introducing

DXP Correspondence ManualAutomatic Route SelectionIL12Automatic Route Selection12. IIntroducingAutomatic RouteSelectionAutomatic Route Selection (ARS

Automatic Route Selection DXP Correspondence Manual12.2ARS Enable12.3Line Groups forARSYou can enable or disable automatic route selection on a syste

DXP Correspondence ManualAutomatic Route SelectionRoute12.4TablesThe ARS feature interacts with the toll restriction feature. You mustenter a number i

Route Table Warning ToneYou can arrange for the system to sound a warning tone in the-user’shandset or station speaker if ARS routes a call on any rou

DXP Correspondence Manual Aufomafic Route SelecfionRoute Access LevelEach of the six routes of a route table require a route access level of 1to 4. AR

DXP Correspondence ManualIntroducing The DXP1.9IdentifyingThe Line BoardsLine boards provide the interface for connecting the central office, orCO, li

12.5CostingInformation(ARS)Each route in every route table contains costing information. Thecosting information includes a surcharge, a first tier cos

DXP Correspondence Manual Automatic Route Selection12.6Automatic RouteSelection forSpeed DialNumbersYou can arrange for the system to process the syst

Automatic Route SelectionDXP Correspondence ManualChapter TwelveReview1. You cannot use call costing with ARS; true or false?Questions-2. The ARS fea

DXP Correspondence Akmua~Automatic Route Selection9. The DXP can cost both incoming and outgoing calls; true orfalse?10.You cannot use speed dials wit

DXP Correspondence ManualChapter Contents113System PrintoutsChapter Thirteen: System Printouts. . . . . . . . . . . . . . . . . . . . . . ..~...

DXf Correspondence ManualPrintoutsL13System Printouts13.1IntroducingSys tern PrintoutsIThe system makes a wide variety of printout records available.

PrintoutsDXP Correspondence Manual13.2IdentifyingSystem PrintoutsYou can choose to printout information in any of the followingcategories:1. System2.

DXP Correspondence ManualPrintoutsChapter ThirteenReview1. You can send SMJJAEMDR reports to one of two devices,what are they?Questions.I2. Chapter p

DXP Correspondence Manual Chapter Con tentsDiagnosticsChapter Fourteen: Diagnostics...14-114.1

DXP Correspondence Manual DiagnosticsDiagnostics14.1The DXP provides you with the option of doing several different typesIntroducingof diagnostic chec

Introducing The DXPDXP Correspondence ManualLine Boards-Loop-start Line BoardThe loop-start line board (DXPCO-LP8, LP4) supports loop startlines, and

14.2InitializeDiagnostic Data14.3ROM ChecksumVerification14.4Scratch RAMTestThis option clears all previous diagnostic test results from memory.The RO

DXP Correspondence ManualDiagnostics14.6This test checks all 256 timeslots with a write/read algorithm patternTime Switchsimilar to that of the scratc

14.9SpeakerCoefficientsCPU14.10Board andCertain models of Comdial digital telephones have performancecharacteristics that can be modified by using thi

DXP Correspondence Manual DiagnosticsChapter FourteenReview1. You should never perform a diagnostic test on an idle system;true or false?Questions2. T

DXP Correspondence ManualChapter Con tentsL15PeripheralsChapter Fifteen: Peripherals~...*...15

Chapter COnfenfSDXP Correspondence Manual15.5 PC Attendant Position Programming...15-12Enabling The PC Att

L.15Peripheral Equipment15.1Introducing theDXP PeripheralEquipment’ The DXP offers the capability to use several types of optional~equipment known as

15.2Caller IDProgrammingThe DXP caller ID feature supports an externally connected,customer-supplied caller ID device (product code CIDOS). Thishardwa

DXP Correspondence Manual DXP PeripheralsArranging Local Call Table (for Caller ID)(Peripherals Menu)When telephone users review caller ID RNA calls,

DXP PeripheralsDXP Correspondence ManualTracker15.3The Tracker Paging System is a paging device that interfaces a DXP~@-wsystem with Tracker pagers (p

DXP Correspondence Manualintroducing The DXPLine Boards-T1 BoardThe Tl board (DXPTl) provides 8, 16, or 24 channels of voicetransmissions over a singl

DXP Correspondence ManualDXP PeripheralsMaking Tracker Paging System AssignmentsAs part of the Tracker programming, you have to assign individualTrack

DXf PeripheralsDXP Correspondence Manual15.4Digital VoiceAnnounceProgrammingThe digital voice announce device (DVA) is an optional line-poweredunit th

DXP Correspondence ManualDXP PeripheralsUnderstanding The Line/Voice Option/DVA RelationshipsTake as an example a company with several departments;

DXP PeripheralsDXP Correspondence Manual31Password Prompt32Account Code33Dial Feature34-37Day Routing l-438-41Night Routing l-442Reminder PromptThis m

DXP Correspondence ManualDXP Peripherals43Digit CollectionThis messageprompts callers todial a code beforethe system routestheir call. Whenused with t

Programming Intercoms For DVA MessagesFor each message type, you can assign up to ten intercom numbersand assign a single-access digit to each of thes

DXP Correspondence ManualDXP PeripheralsRecording The DVA MessagesYou or the system attendant must record the messages that the*DVAplays to the caller

15.5The computerized attendant operating position consists of thePC A ffen&nf ?z-based personal computer,Position.lProgramminga proprietary interf

Assigning Lines For PC Attendant UseChoose several lines that the PC attendant position can use for callorigination; assign them to line group 16; ass

DXP Peripherals DXP Correspondence ManualVoiceMailIMI89-080, Installation Instructions For Installing Voice MailEquipment On The DXP Digital Communica

1.10Using TheAuxiliary Boardand Add-OnCardsThe auxiliary board is an all-purpose “mother board” thataccommodates up to four smaller option cards. You

Arranging Voice Mail Call Transfer Parameters-Automatic Attendant Transfer On Busy(Station Menu, 7.29)You can enable automatic attendant transfer on b

DXP PeripheralsDXP Correspondence ManualArranging Voice Mail Ringing Options(Station Menu, 7.14)The DXP system automatically enables ringing line pref

DXP Correspondence Manual DXP PeripheralsSetting The Voice Mail Integration DigitsYou can choose the DTMF digits that the DXP sends to a voice mailsys

DXP PeripheralsDXP Correspondence ManuaPDND - If the voice mail system transfers a call to a station that is inthe do not disturb (DND) mode, the DXP

15.7Modem SetupThe system supports the operation of the DXMDM serial data modem.The DXMDM is a general-purpose, Hayes*-compatible, 300, 1200,and 2400

Chapter Fifteen1.ReviewAnalog telephones only provide one line of caller IDinforrnation; true or false?Questions.2.Does caller ID information transfer

DXP Correspondence ManwalDXP Peripherals10.The PC Attendant requires two line ports for operation; theseline ports can still be used, however, for out

Review AnswersChapter One:Review Answers1. The term modular design means that the system’s electroniccomponents are housed in a series of self-contain

Review AnswersDXP Correspondence Manual14.15.Master timing16.17.Onto the RAM card; the software card is part of the CPUassembly..The main difference i

DXP Correspondence ManualReview AnswersChapter Two:Review Answers1.As a minimum, think about the clients present and futureneeds, the number and type

DXP Correspondence Manualintroducing The DXPCommunications CardThe auxiliary board also supports the communications card.(DXOPT-COM); the DXP has two

Review AnswersDXP Correspondence ManualChapter Three:Review AnswersI.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.SO- 100 pounds.Six,24.5.Keep

DXP Correspondence ManualReview Answers22. Polarity sensitive.23. 66M-xx connector blocks.24. False.25. True. Grounding these pairs helps cut down on

Review AnswersDXP Correspondence ManualChapter Four:Review Answers1. IMI66-088, DXP Programming RecordsIMI66-087, VDT Programming Manual2. With PCMMI

DXP Correspondence ManualReview AnswersChapter Five:Review Answers1. The defaults menu lets you return certain elements of DXPprogramming to their fac

21. Three.22. True.23. True.24. False.16-8 Review Answers

DXP Correspondence ManualReview AnswersChapter Six:Review Answers1. False. The DXP has 32 classes of service.2. False. COS 1 and COS 32 are defaulted

Chapter Seven:Review Answers1. False. Personal intercom numbers are programmable.2. 20,7..3. Eight.4.False. You can include one personal intercom in a

DXP Correspondence ManualReview AnswersChapter Eight:Review Answers1. False. Line names can be no longer than seven characters.2. Ground start lines h

Review AnswersDXP Correspondence ManualChapter Nine:1’Review Answers2.3.4.<J.Defaulted as a group intercom.False. Intercom numbers are defaulted f

DXP Correspondence ManualReview AnswersChapter Ten:Review Answers1. 95 percent.2. StationsAccount CodesLinesAll records3. False. However, you must pr

Introducing The DXPDXP Correspondence Manual1.11UsingThe ConferenceBoardThe DXP services board provides for a limited amount ofconferencing. If additi

Review AnswersDXP Correspondence ManualChapter Eleven:Review Answers1.False.2.400 entries, broken downto10entries per page.3.Station Class of Service1

DXP Correspondence ManualReview AnswersChapter Twelve:Review Answers3.4.5.6.7.8.9.10.False. Call costing is in intricate part of ARS.False. ARS is par

Review AnswersDXP Correspondence ManualChapter Thirteen:1’Review Answers2.3.An SMDALSMDR printer or VDT screen.Ten.False. It will stop a printout to a

DXP Correspondence ManualReview AnswersChapter 1Fourteen: ’Review Answers 2.I3.4.5.6.7.8.False. The system should always be idle before you do anydia

Review AnswersDXP Correspondence ManualChapter Fifteen:Review Answers1. True.2. Yes. Caller ID information will transfer.3. False. Caller ID baud rate

LIndexASectionPage NumberAbandon HoldRelease ...-8-8Absorb Ring Time (for Caller ID)... 1

DXP Correspondence ManualIndexCallForward...6-4Call Forward Of All, Personal,Busy,orRing-NoAnswer

DXP Correspondence ManualindexDTMF Tone Card...l-14DVAMessages...

Introducing Station COS Programming...6- 1Introducing Station Programmino~~.~.~~~.~.~...~.~.~...7-lIntroducing SystemPrintouts.. ...

DXP Correspondence Manual IndexPIPadLevel-Transmit, Receive ... 8-6Page Recall ...

DXP Correspondence ManualIntroducing The DXP1.13ConcludingChapter OneThe DXP is comprised of a series of mandatory and optionalprinted-wire boards: th

DXP Correspondence ManualIndexSSave/Restore Database...5- 10Scratch RAM Test.. ...

DXP Correspondence Mama/IndexVoice Announce Block...6-20Voice Mail DTMF Tone...

Section NumberPage NumberChapter Two: Planning An Installation...2-I.2.1Introducing Chapter Tw

Introducing The DXPDXP Correspondence ManualChapter One1.ReviewWhat does the term “modular design” mean?QuestionsI2.If a client wants the maximum numb

10. The interface board for the main cabinet is interchangeablewith the expansion cabinet interface board; True or False?.11. What are the three uses

19. Station boards have astation wiring.cable for connection to the.20. What are the four types of line boards that the DXP supports?2 1. Each DXP lin

DXP Correspondence ManualIntroducing The DXP29. The expansion cabinet needs its own power supply; true orfalse?30. The expansion cabinet holds a maxim

DXP Correspondence ManualChapter Con tentsPlanning An InstallationChapter Two: Planning An Installation. . . . . . . . . . . . . . . . . . . . . . . .

I IL.2Planning An Installation2.1IntroducingChapter TwoOne of your primary responsibilities as the DXP installer is todetermine the type and quantity

2.2In determining what equipment to order, keep the client’s long-rangeorderingIplans in mind. Make sure that you can add lines or stations when theti

2.3EvaluatingTheInstallation Site2.4Planning TheDedicatedEquipmentRoomAn important part of your pre-installation work is to map-out thegeography of th

2.5Using The RightToolsBefore you begin your system layout, you need to make sure that youhave all the right tools for a proper installation. Most of

DXP Correspondence ManualPlanning An lnstalla tion2.6PreparingAnMDF Diagram~Begin the layout plan by determining where each piece of equipmentwill mou

DXP Correspondence ManualContentsSectionPage NumberChapter Four: Programming The DXP...4-1..4

2.7Checking TheHardwareIt’s a good idea to check all of your hardware thoroughly before youget to your installation site. Unpack all of the equipment

-If you do have a board malfunction, turn the power back offand re-seat the board; if you didn’t insert the mounting screws,do so. Power the system ba

Planning An Ins talla tionDXP Correspondence Manual2.8Testing TheStations2.9ConcludingChapter TwoWith your station boards installed, do a quick chec

DXP Correspondence ManualPlanning An installationChapter Two1.ReviewIn evaluating the DXP installation site, what are three thingsthat you should alwa

9. MDF stands for.10. Give three reasons for putting your equipment on an MDF?11. The cabinet should be located to the right of the AC powersource to

Installing The DXPChapter Three: Installing The DXP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter ContentsDXP Correspondence Manual3.93.103.113.123.133.143.153.163.17Connecting The Stations ...

DXP Correspondence ManualInstalling The DXPInstalling The DXP3.1IntroducingChapter ThreeInstalling a DXP is relatively quick and easy because by the t

Installing The DXPDXP Correspondence Manual3.2Mounting TheMain CabinetComdial recommends that you mount both cabinets on amain-distribution frame (3/4

DXP Correspondence Manual Installing The DXP3.3Mounting TheExpansionCabinetGrounding3.4TheSystemThe installation of the expansion cabinet is basically

SectionPage NumberChapter Six: Station COS Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing The DXPDXP Correspondence Manual3.5Installing ThePower SupplyThe power supply for the DXP’s main cabinet (DXPSM) andexpansion cabinet (DXPS

DXP Correspondence Manual Installing The DXPExpansion Cabinet Power SupplyThe installation of the expansion cabinet power supply is virtually’identica

3.6Connecting ABattery BackupThe DXP works with the Comdial BBLDX. Should the AC powerfail, this main battery backup provides a minimum of one hour of

DXP Correspondence ManualInstalling The DXP3.7Ins fallingTheBoardsAs part of your pre-installation work, you will have made sure that allof your board

installing The DXPDXP Correspondence ManualServices BoardThe second slot in the main cabinet if reserved for the services‘board.You must have the powe

DXP Correspondence Manual Installing The DXPLine BoardsYou can install a line board in any universal slot or in the four.dedicated line slots; note th

3.8.IWhen you do any work with telephone lines, always adhere to theConnecting Thefollowing safety guidelines:Lines 1-Never install telephone wiring d

3.9Connecting TheStations1 Station connections, like line connections, are typically through66M-xx connector blocks. The station boards, like many of

Installing The DXPDXP Correspondence Manual3.10Testing TheStationsPower up the DXP and take a voltage measurement across each signalpair on the type-6

3.11Connecting AnExternal PagingDeviceYou can connect a paging device either to the paging port on theServices board or to a line port. The line port

DXP Correspondence ManualContentsSectionPage Number6.316.326.336.346.356.366.376.386.396.406.416.426.436.446.45Line Originate...

installing The DXP DXP Correspondence Manual3.12Connecting AModemThe DXP has its own proprietary modem, product number DXMDM,so installation is simple

DXP Correspondence Manual Installing The DXP3.13Connecting AMusic Source3.14Installing TheRing GeneratorYou can connect a maximum of two customer-supp

3.15Connecting ThePC AttendantThe PC Attendant requires two loop-start line ports, one serial dataport, and one logical station port. Connect the two

DXP Correspondence Manual Installing The DXP3.16Connecting APrinterYou can connect a serial-data printer for SMDA records. You canconnect the printer

3.17ConcludingChapter ThreeThat concludes the installation section of the training. Before youmove on to programming chapter, complete the questions o

DXP Correspondence Manual Installing The DXPChapter ThreeReviewQuestions1. A fully loaded DXP can weigh as much as.2. The DXP main cabinet haswhich ar

11. What is the correct output voltage of the DXP power supply?12. The BBLDX provides up to 12 hours of battery backup; true orfalse?13. Describe two

DXP Correspondence Manual Installing The DXP21. To prevent damage from transient-voltage spikes on linejumper cables, you should install22. When insta

Installing The DXPDXP Correspondence Manual3 1. Having a station port for the PC Attendant does what?32. Explain what it means to “roll” the house wir

DXP Correspondence ManualChapter Con tentsL4Programming The DXPChapter Four: Programming The DXP. . . . . . . . . . . . . . . . . . . . . . . . . . .

ContentsDXP Correspondence ManualSectionPage Number7.157.167.177.187.197.207.217.227.237.247.257.267.277.287.297.307.317.327.337.347.357.367.387.39Per

DXP Correspondence ManualProgramming The DXPProgramming The DXP4.1IntroducingProgrammingThe DXP comes from the factory already programmed with certain

4.2Two Comdial publications can help you with DXP programming:Using Other“Programming Records For The DXP Digital CommunicationspublicationsSystem, ”

DXP Correspondence ManualProgramming The DXP4.3Two ways toProgramThere are two distinctly different ways in which you can program theDXP: directly thr

4.4Connecting DataDevicesThe DXP has two serial data ports on its CPU board thataccommodate data devices such as VDTs, PCs, printers and modems.You ca

4.5Using A ModemTo program the DXP remotely through a VDT or PC, you must use apair of data modems. These modems can be any commerciallyavailable, Hay

Programming The DXPDXP Correspondence Manual4.6The DXP is a menu-driven system, and many of the features areUsing The DXPlocated in sub-menus. Each me

DXP Correspondence Manual Programming The DXP4.7The first menu that appears on the screen when programming the DXPAccessing thewith a VDT or PC is ca

Programming The DXPDXP Correspondence Manual4.8UnderstandingThe Main MenuThe items on the main menu correspond to the major categories of theDXP’s dat

DXP Correspondence ManualProgramming The DXPChapter FourReviewQuestions1. What two Comdial documents can assist you when you aredoing your DXP program

il5System ProgrammingChapter Five: System Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..~... 5-15.15.25.35.

SectionPage Number8.68.78.88.98.108.118.128.138.148.158.168.178.188.198.208.218.228.238.248.258.26Automatic Privacy (Privacy Release)...

5.10Time and Date (System Clock)...5-195.11 System Timing...

DXP Correspondence Manual Chapter Con tentsOperator Station...5-29Line Disconnect

DXP Correspondence ManualSystem ProgrammingiJ5System Programming5. IIntroducingSystemProgrammingSystem programming involves features that affect the o

System Programming DXP Correspondence Manual5.2Master ClearingThe SystemThe first item on the system menu is defaults; the defaults menu letsyou retur

DXP Correspondence ManualSystem ProgrammingDefaults1.Master Clear2. system3.Station COS4.Stations5.Button Maps6.Lines7.Tables8. DID/DNIS Translation T

5.3Apart from master clearing the entire system, you can also returnSetting Thecertain categories of programming back to their original settings. Thef

DXP Correspondence ManualSystem ProgrammingButton Map DefaultEvery programmable button at each telephone connected to the systemprovides line selectio

Onboard Software UpgradeThis feature will save a database internally within the memory- of theDXP and restore that database after you have turned the

DXP Correspondence ManualSys tern Programming5.4Terminal SetupYou must match the system to the type of VDT that you use toprogram it.-If your terminal

System ProgrammingDXP Correspondence Manual5.5LCD MessagesLCD Messaging allows station users to set a message at their stationsthat displays on callin

SectionPage NumberChapter Ten: SMDAISMDR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

/--lLCD Messages1. CO11 Back at2. 1021Call3. CO31 Ask Them to Hold4. [04] I Will Call Back5. co516.CO617. 10718.CO819.to9110.1101The LCD Messaging Men

5.6Save/RestoreDatabase’ This feature saves a database externally from the DXP to a file inDOS; Restore allows you to transfer a database DOS file int

DXP Correspondence ManualSystem ProgrammingNOTE: The system will take an additional two to three minutes topower up after it receives ACpower becaus

System ProgrammingDXP Correspondence Manual5.7The DXP provides two main serial data ports on the CPU board andSerial Ports!four auxiliary serial ports

Auxiliary Serial Data PortsThe main serial data ports are 1 and 2, and the serial data ports on thefirst DXAUX board are 3-6 (upper slot) and 7-10 (lo

Modem SetupThe system supports the operation of the DXMDM serial data.mo.dem.The DXMDM is a general-purpose, Hayes*-compatible, 300, 1200,and 2400 aut

DXP Correspondence Manual System Programming5.8SOHVA Tab/eProgrammingSOHVA GroupsSubdued Off-Hook Voice Announce (SOHVA) allows a telephoneuser to bre

System ProgrammingDXP Correspondence Manual1 2 3 4 5 6 7 8 9 10 11 12 13 I4 15 16Sl'...*02.‘...*H3 ..*...*V4...

5.9Speed DialProgrammingThe system provides 500 system speed dial numbers (200 speed dialson DXP rev. 4 and earlier), which are outside telephone numb

Speed Dial SetsA speed dial set is a group of 10 speed dial locations. The systemallocates three speed dial sets to each telephone as a default, but y