Comdial DX-80 Spécifications

DX-80 Technical ManualVolume IInstallation & Maintenance

Introductionx Comdial October, ‘03• Use the arrow keys to highlight Programming and press Enter.At other times in the manual, we discuss prompts that

Troubleshooting Installation Issues100 Comdial October, ‘034.2 Adding Hardware to an Existing System (Making Sure the DX 80 Recognizes It)SOLUTION: F

October, ‘03 Comdial 101DX-80 Installation & Maintenance• perform a cold start initialization (which loads a default database, writing over your

Troubleshooting Installation Issues102 Comdial October, ‘034.4 Invalid Entries Calling a Busy Station; Issues with Multiple Mailbox GreetingsSOLUTION

October, ‘03 Comdial 103DX-80 Installation & Maintenancea9byd2=3102a9byd3=3103a9byd4=3104a9byd5=3105;UCD overflow 2 for UCD groups 1-5a9byd91=3201

Troubleshooting Installation Issues104 Comdial October, ‘034.6 Ringing a Group Of Phones Before Routing the Call to Auto-AttendantSOLUTION: Implement

October, ‘03 Comdial 105DX-80 Installation & Maintenance2. Set up the CO line Answering Position.• Make the following UCD Group the only Destinat

Troubleshooting Installation Issues106 Comdial October, ‘03Example (PC8):UCD group 6 (415) will re-route to VM with the String; a9b2d63. This digit s

October, ‘03 Comdial 107DX-80 Installation & MaintenanceWhen the DX-80 forwards a call to Voice Mail hunt group 24 (dir 433) the following in-band

Troubleshooting Installation Issues108 Comdial October, ‘032. Assuming that: • Company A will be using Routing Box 800 to answer incoming calls; • C

October, ‘03 Comdial 109DX-80 Installation & MaintenanceThe following line is needed at the top of the TRANS.TXT file.a9b2d63 = 800The following

October, ‘03 Comdial 11DX-80 Installation & Maintenance1. OVERVIEWThe Comdial DX-80 is a fully digital hybrid key telephone system. The DX-80 us

Troubleshooting Installation Issues110 Comdial October, ‘03The following UCD group 8 (dir 417) will ring all phones approximately three to four rings

October, ‘03 Comdial 111DX-80 Installation & Maintenance4.8 Setting Up Message Delivery to a Cell Phone SOLUTION: External Transfers with Voice M

Troubleshooting Installation Issues112 Comdial October, ‘032. Next, you must enable ECF. Go to the DX80 Extension – Category 2 PC-DBA screen and ente

October, ‘03 Comdial 113DX-80 Installation & Maintenance1. Place line 4 (743) into CO group2 (800).2. From the Fax machine, go off hook and dial 8

Troubleshooting Installation Issues114 Comdial October, ‘03Save500~699 [System Speed dial bin number] ShowChgFeature 7 0Save4. From the fax

October, ‘03 Comdial 115DX-80 Installation & MaintenanceTable 1-1 Overflow from UCD groups / In band Strings / Digits Received4.11 Digits Passed

Troubleshooting Installation Issues116 Comdial October, ‘03Table 1-2 Overflow from UCD groups / In band Strings / Digits Received4.12 Digits Passed

October, ‘03 Comdial 117DX-80 Installation & MaintenanceTable 1-3 Transferring to UCD groups / In band Strings / Digits ReceivedHunt Group #UCD #

Troubleshooting Installation Issues118 Comdial October, ‘03This Page Intentionally Left Blank

October, ‘03 Comdial 1DX-80 Installation & MaintenanceNumerics408E 20, 47, 48408M 18, 47, 48AAAM 56installation 56AAM (Automated Attendant Mod

Overview12 Comdial October, ‘03The maximum system configuration is 16 CO lines, 56 extensions (48 digital and 8 analog) and 8 voice processing channel

Index2 Comdial October, ‘03Hhelp 79II/O Memory Mapping 98initalization, power-up 67initialize 81installation 39AAM 56add-on modules 48APM4 50C

October, ‘03 Comdial 3DX-80 Installation & MaintenanceRinging a Group Of Phones Before Routing the Call to Auto-Attendant 104RS232 82Ssecond cabi

IMI72-001 Rev 1 Oct.’03

October, ‘03 Comdial 13DX-80 Installation & Maintenance1.2 ConfigurationThe Comdial DX-80 platform is comprised of one full-featured key telephon

Overview14 Comdial October, ‘031.2.3 VOICE PROCESSING MODULESThe DX-80 provides several voice processing (or voice mail) options. The optional voice

October, ‘03 Comdial 15DX-80 Installation & Maintenance1.2.4 CONFIGURATION TABLE1.3 Key Service UnitThe DX-80 Key Service Unit (KSU) is a modula

Overview16 Comdial October, ‘03Figure 1-1 DX-80 Key Service Unit (KSU)You can remove or reposition three panels installed over various KSU openings

October, ‘03 Comdial 17DX-80 Installation & MaintenanceFigure 1-2 Power SupplyTwo fuses are equipped on the power supply board, one for AC inpu

Overview18 Comdial October, ‘03The CPM also provides the following standard connectors:• Music Channel 1 - On Hold/Background Music Interface,• Musi

October, ‘03 Comdial 19DX-80 Installation & MaintenanceFigure 1-3 KSU1 shown with cover – CPM and APM4 removed (408M exposed)The 408M is equipped

ii IMI72-001 Oct ‘03DX-80 Technical ManualVolume IInstallation & MaintenanceDX-80, PC-DBA, and DET are trademarks of Comdial Corporation. All ot

Overview20 Comdial October, ‘03Each digital port (connects to Digital Executive Telephones and DSS Consoles) is comprised of a pro-prietary octal ASIC

October, ‘03 Comdial 21DX-80 Installation & MaintenanceThe fourth CO line port is equipped with CNG Fax Tone Detection circuitry. When programmed

Overview22 Comdial October, ‘03The APM4 provides DTMF receivers for each analog port. Ancillary analog devices connected to APM4 analog ports must ge

October, ‘03 Comdial 23DX-80 Installation & Maintenance1.9 DPM8 (Digital Port Module - 8 Circuits)The DPM8 module expands the DX-80 system capaci

Overview24 Comdial October, ‘031.10 COM4 (Central Office Module - 4 Circuits)The COM4 module is installed in the dedicated position via J1 of the 408

October, ‘03 Comdial 25DX-80 Installation & Maintenance1.11 MDM (Modem Module)The 7249 Modem Module is a self-contained integrated modem unit tha

Overview26 Comdial October, ‘031.12 AAM (Automated Attendant Module)The Automated Attendant Module is a self contained integrated module that enables

October, ‘03 Comdial 27DX-80 Installation & MaintenanceThe display also provides a visual reference to call progress and call duration, as well as

Overview28 Comdial October, ‘031.14 DSS (Direct Station Selection) ConsoleThe DSS console is a digitally interfaced component of the DX-80. It conne

October, ‘03 Comdial 29DX-80 Installation & Maintenance1.15 Specifications1.15.1 CURRENT DRAWUse this chart to calculate the Amphour requirement

October, ‘03 Comdial iiiDX-80 Installation & MaintenanceTABLE OF CONTENTSIntroductionChapter 1. Overview1.1 System Technology ...

Overview30 Comdial October, ‘031.15.2 SYSTEM CRITERIA AND CAPACITYTime slots PCM - 32 time slots x 4 Highways (128 voice channels)TDM 64 Time Slots (

October, ‘03 Comdial 31DX-80 Installation & MaintenanceVoice Mail GroupsMembers (ports)Integration MethodVM message waitingVM control codes1 per T

Overview32 Comdial October, ‘03Message - Executive Preprogrammed6 preprogrammed1 personal per stationMessage Waiting 40 simultaneous maximum per syste

October, ‘03 Comdial 33DX-80 Installation & Maintenance1.15.3 ELECTRICAL DATA1.15.4 ENVIRONMENTAL DATAElectrical SpecificationsAC Power source D

Overview34 Comdial October, ‘031.15.5 UNIT (COMPONENT) DETAIL Unit SpecificationsPart NumberDescription Dimensions: Weight7201/7202 KSU1/KSU2 LWH460

October, ‘03 Comdial 35DX-80 Installation & Maintenance1.15.6 WIRING DATA1.15.7 SIGNALING (CENTRAL OFFICE-PSTN) DATA7266-00 DSS Console – Black

Overview36 Comdial October, ‘031.15.8 REGULATORY DATA1.15.9 SIGNALING (INTERNAL) DATAFCC Registration NumbersFor systems configured for key system o

October, ‘03 Comdial 37DX-80 Installation & MaintenanceIntercom Ringing:Scheme 0Scheme 1Scheme 2Scheme 3Scheme 4Scheme 5Scheme 6Scheme 7Distinctiv

Overview38 Comdial October, ‘031.15.10 MTBF (MEAN-TIME BETWEEN FAILURE) DATAMean-Time Between Failure AnalysisSystem ComponentsCabinet Assembly 86.0P

October, ‘03 Comdial 39DX-80 Installation & Maintenance2. INSTALLING THE DX-80Proper installation of the Comdial DX-80 is essential to assure opt

TOCiv Comdial October, ‘031.15.10 MTBF (Mean-Time Between Failure) Data ...38Chapter 2. Installing

Installing the DX-8040 Comdial October, ‘032.2 Site PlanningThe first step in site planning is establishing suitable environmental conditions for the

October, ‘03 Comdial 41DX-80 Installation & MaintenanceThe following statements are from UL 1459, a product safety specification governing telepho

Installing the DX-8042 Comdial October, ‘032.4 Preparing the Main Distribution FrameThe MDF is the point at which the KSU, terminal equipment, CO lin

October, ‘03 Comdial 43DX-80 Installation & Maintenance2.4.3 MOUNTING THE KSUFollow these instructions to mount the KSU.1. Select a suitable loca

Installing the DX-8044 Comdial October, ‘032.5 KSU WiringThe 408M/E, APM4, COM4, and DPM8 are equipped with RJ-11 modular jacks for each of the inter

October, ‘03 Comdial 45DX-80 Installation & MaintenanceWhen you are finished with the KSU wiring, you can individually isolate each port of the DX

Installing the DX-8046 Comdial October, ‘032.6 Typical MDF InstallationThe following example install illustrates a two-cabinet installation using the

October, ‘03 Comdial 47DX-80 Installation & Maintenance2.7 KSU Components2.7.1 KSU1 408M AND KSU2 408EThe 408M module is installed at the factor

Installing the DX-8048 Comdial October, ‘032.7.2 REPLACING A 408M OR 408EOccasionally, when instructed to do so by a Comdial technical support repres

October, ‘03 Comdial 49DX-80 Installation & Maintenance2.7.4 ADDING A DPM8You can add two DPM8 modules to each KSU of the DX-80 system. These mo

October, ‘03 Comdial vDX-80 Installation & Maintenance2.18 Power-up Initialization (Cold Start) ...

Installing the DX-8050 Comdial October, ‘033. Connect a static discharge wrist strap to a suitable earth ground. Be sure that the strap is touch-ing

October, ‘03 Comdial 51DX-80 Installation & MaintenanceTo install the APM4 perform the following steps.1. Be sure that the entire system is turned

Installing the DX-8052 Comdial October, ‘033. Connect a static discharge wrist strap to a suitable earth ground. Be sure that the strap is touch-ing

October, ‘03 Comdial 53DX-80 Installation & Maintenance2.9 Adding a COM4 You can add one COM4 to KSU1 and one COM4 to the KSU2. These modules ex

Installing the DX-8054 Comdial October, ‘034. Comdial recommends installing the COM4 closest to the 408M/E. This means you must tem-porarily remove t

October, ‘03 Comdial 55DX-80 Installation & Maintenance2.10 Adding an MDMYou can add one MDM to KSU1. The MDM allows you to remotely access to t

Installing the DX-8056 Comdial October, ‘036. Press firmly (but not forcefully) on the MDM to secure a good connection into the CPM-MDM connectors.7.

October, ‘03 Comdial 57DX-80 Installation & Maintenance4. Locate the CPM at the right-hand side of KSU1 above the 408M (and COM4 if installed).5.

Installing the DX-8058 Comdial October, ‘032.12 Adding a KSU2 Second CabinetYou can add one KSU2 to a KSU1. The KSU2 adds:• eight digital DX-80 exte

October, ‘03 Comdial 59DX-80 Installation & Maintenance7. Press firmly (but not forcefully) on the KSU2-Cable connector to secure a good connectio

TOCvi Comdial October, ‘034.1 Corrupted Database on Initial System Setup ... 994.2 Adding Hardware t

Installing the DX-8060 Comdial October, ‘032.13 Adding a Music SourceYou can connect two sources of music to the CPM for use with the Music On Hold a

October, ‘03 Comdial 61DX-80 Installation & Maintenance2.13.2 INSTALLING EXTERNAL MUSIC SOURCE TO MC1/MC2/BOTH1. Remove the KSU cover (four screw

Installing the DX-8062 Comdial October, ‘032.14 Adding an External PagerOne port is provided at the CPM of the DX-80 system for use with external pag

October, ‘03 Comdial 63DX-80 Installation & Maintenance2.15 Adding Loud Bell Control or Gate ControlOne “dry-connection” is provided at the CPM o

Installing the DX-8064 Comdial October, ‘03To control a gate or door: 1. Remove the KSU cover (four screws at each corner) of KSU1.2. Connect a static

October, ‘03 Comdial 65DX-80 Installation & MaintenanceFollow these steps to connect a serial cable for PC-DBA:1. Remove the KSU cover (four screw

Installing the DX-8066 Comdial October, ‘032.17 Connecting a Serial Cable for SMDRSMDR (Station Message Detail Recording) can be output from the DX-8

October, ‘03 Comdial 67DX-80 Installation & Maintenance3. Locate the CPM and “SMDR” serial port on the CPM.4. Connect the male end of the 9-pin se

Installing the DX-8068 Comdial October, ‘034. Locate the CPM and “NORMAL/COLD START” option strap on the CPM (J11).5. Move this strap to the “COLD STA

October, ‘03 Comdial 69DX-80 Installation & Maintenance8. Plug the AC power cords into a dedicated, non-switching UPS.9. Turn on the power supply

October, ‘03 Comdial viiDX-80 Installation & MaintenanceREVISION HISTORYVersion Changes Date01 Initial version October-31-2003

Installing the DX-8070 Comdial October, ‘03This Page Intentionally Left Blank

October, ‘03 Comdial 71DX-80 Installation & Maintenance3. MAINTENANCE AND TROUBLE SHOOTING3.1 System MaintenanceMaintaining the Comdial DX-80 di

Maintenance and Trouble Shooting72 Comdial October, ‘03No system operation.CPU Heartbeat LED Dark or Lit steadyMemory strap in “Cold Start” positionIf

October, ‘03 Comdial 73DX-80 Installation & MaintenanceTelephone/Terminal apparatus deadCPU Heartbeat LED flashing and 408M/408E/DPM8 module Heart

Maintenance and Trouble Shooting74 Comdial October, ‘03Other party cannot hear you (handset).Another digital telephoneComponent failureLift handset, d

October, ‘03 Comdial 75DX-80 Installation & MaintenanceNo sound heard over loudspeaker in speakerphone mode.Another digital telephoneConnection /

Maintenance and Trouble Shooting76 Comdial October, ‘033.3 Maintenance UtilitiesThe DX-80 includes a versatile maintenance utility that you access th

October, ‘03 Comdial 77DX-80 Installation & Maintenance3.3.1 LOADING PC-DBA SOFTWAREWhen PC-DBA is retrieved from Comdial’s web site, it is downl

Maintenance and Trouble Shooting78 Comdial October, ‘033. Press the Enter key to enter PC-DBA. The system displays the PC-DBA menu.4. Use the arrow k

October, ‘03 Comdial 79DX-80 Installation & Maintenance3.5.3 PASS-THROUGH COMMUNICATIONS WITH CORPORATE OFFICE DXPass-through Communications is a

viii Comdial October, ‘03This Page Intentionally Left Blank

Maintenance and Trouble Shooting80 Comdial October, ‘033.5.4.6 F5 - Connect This function key is used to send a connection request to the system for

October, ‘03 Comdial 81DX-80 Installation & Maintenance5. When the DX-80 and the PC are communicating, notice that [Cnt] is displayed in the upper

Maintenance and Trouble Shooting82 Comdial October, ‘033.5.4.10 F9 - Mdm Remote connection to the DX-80 system is possible via modem. The optional

October, ‘03 Comdial 83DX-80 Installation & Maintenance4. Enter the telephone number at the site location. Then press Enter.Note: If modem conne

Maintenance and Trouble Shooting84 Comdial October, ‘033.6.1 CONFIGURATION1. When you select Configuration, the DX-80 processor sends the current har

October, ‘03 Comdial 85DX-80 Installation & Maintenance2. To view a board (installed PCB) in detail, use the arrow keys to select the board and th

Maintenance and Trouble Shooting86 Comdial October, ‘03The following display shows the 408 board of Cabinet 1.The following display shows the COM4 Boa

October, ‘03 Comdial 87DX-80 Installation & Maintenance3.6.2 DIAGNOSTICSThe Diagnostics function can be invoked to force a diagnostic test operat

Maintenance and Trouble Shooting88 Comdial October, ‘033. Move the cursor to any board/cabinet and press Enter to get details of that board or cabinet

October, ‘03 Comdial 89DX-80 Installation & MaintenanceIn this example, Cabinet 1 was selected. Use the arrow keys to position the highlight bar

October, ‘03 Comdial ixDX-80 Installation & MaintenanceIntroductionThis manual describes how to install the DX-80 system and to maintain it after

Maintenance and Trouble Shooting90 Comdial October, ‘03 The following screen shows the results of the 408 Board diagnostics.408 Board SelectedNo loop

October, ‘03 Comdial 91DX-80 Installation & MaintenanceThe following screen shows the results of the COM4 board diagnostics.4. To exit the report

Maintenance and Trouble Shooting92 Comdial October, ‘032. On the Status - OPTION BOARD screen the connect status can be either IDLE (ready for call) o

October, ‘03 Comdial 93DX-80 Installation & Maintenance3.6.4 SW/HW REVISIONYou can use the SW/HW Revision to view the current version of software

Maintenance and Trouble Shooting94 Comdial October, ‘033.6.5 EVENTYou can invoke event tracking to record actions the system processes, for the purpo

October, ‘03 Comdial 95DX-80 Installation & Maintenance4. Select the dial key pad digit that will start the procedure.5. Select the action that wi

Maintenance and Trouble Shooting96 Comdial October, ‘033.6.7 REMOTE CONTROLRemote Control allows the PC-DBA user to invoked system critical operation

October, ‘03 Comdial 97DX-80 Installation & Maintenance3.6.8 SOFTWARE WARM STARTUse Software Warm Start to cause the system to restart operations

Maintenance and Trouble Shooting98 Comdial October, ‘033.6.11 I/O MEMORY MAPPINGUse I/O Memory Mapping when instructed to do so by a Comdial technica

October, ‘03 Comdial 99DX-80 Installation & Maintenance4. TROUBLESHOOTING INSTALLATION ISSUESThis chapter outlines the most common installation p